Kathryn is a CEO who takes over a company struggling with its market share and profit. Lencioni, the author, writes the story from a fictional standpoint, being careful not to frame his work with the idea of leadership theory. Throughout the text we learn about five dysfunctions, of these are:
1. Absence of trust. Where trust is comfort with showing vulnerability and admitting mistakes to teammates. (Manifests as invulnerability).
2. Fear of conflict. Teams need to be able to have passionate debate and walk away with no collateral damage. Lencioni describes a “false harmony” that is a sign of this. (Manifests as artificial harmony),
3. Lack of commitment. Phoning it in rather than buying into the project. The key here is while not everyone gets their way, they should all be heard and their opinions considered and valued. (Manifests as ambiguity),
4. Avoidance of accountability. Here, they’re talking about teammates being able to call each other on poor performance, rather than having all accountability done by the team leader. (Manifests as low standards).
5. Inattention to results. In particular, putting personal goals above team goals. (Manifests as status and ego). …show more content…
This fable about a CEO in her upstart company became very enjoyable to read. This book demonstrates how to precisely manage issues with duties and how to respond to the challenges that pop up along the way. There are, however, a lot of pauses along the way through this story line. I found that a lot of the tools throughout this story could be used to manage older students, like undergraduate and graduate level, in the classroom. It reminded me of how a lot of my teachers at the collegiate level have discussed and conversed with