‘Figure head’ – (Mintzberg, 1973) defined it as “the manager is a symbol, obliged to perform a number of duties” in other words, which means managers were the pinnacle of the department and were liable for acting ceremonial duties for example they attended events like employee weddings. Secondly, Leader according to (Mintzberg, 1973) “ the manager defines the atmosphere in which the organization will work” it can also be defined as “someone who can influence others and who has managerial authority” (Robbins & Coulter, 2014) and is accountable for the work and performance of their subordinates for example hiring and training new employees. Thirdly Liaison - the manager dealt with the numerous net of relationships that he/she maintained with various individuals and people outside the organization for example gathering customer and supplier
‘Figure head’ – (Mintzberg, 1973) defined it as “the manager is a symbol, obliged to perform a number of duties” in other words, which means managers were the pinnacle of the department and were liable for acting ceremonial duties for example they attended events like employee weddings. Secondly, Leader according to (Mintzberg, 1973) “ the manager defines the atmosphere in which the organization will work” it can also be defined as “someone who can influence others and who has managerial authority” (Robbins & Coulter, 2014) and is accountable for the work and performance of their subordinates for example hiring and training new employees. Thirdly Liaison - the manager dealt with the numerous net of relationships that he/she maintained with various individuals and people outside the organization for example gathering customer and supplier