In the book (In)Appropriate Online Behavior: A Pragmatic Analysis of Message Board Relations one of the main focuses was that there are differences between identity and face, and how …show more content…
In this I learned in what circumstances you should use Mrs., Ms., Miss, Mr., or Dr. and what to salutations to use if you can not make these distinctions. If you are emailing a person that you don’t know how to spell the name of do not try to guess, it is better to not be direct than form a bad impression right away. On the terms of marital status don’t assume because this could also cause negative feelings. A good choice would be using Dear Sir or Dear Madam because this will be accepted by almost everyone. Another tip is to always start by addressing why you are writing or what you are writing about. Not only make your subject line an important part of the email but make sure you state what you are getting at or what you would like to see come out of this contact, as sometimes it may be hard to tell because of the lack of nonverbal signals. Make sure that your font is a legible, not too large, and in either the color black or a dark shade of blue. The last thing that was mentioned was if you are sending an attachment send it in the format of .doc or .docx because that is the general format for any computer system to access. Don’t send a .pdf unless instructed to do