Perrin (2003), also defined engagement as the ‘employee willingness and ability to contribute to company success, through putting extra time, brain power and energy to their work’. According to Shuck and Wollard (2010), employee engagement is “an individual employee’s cognitive, emotional, and behavioral state directed toward desired organizational outcomes”. The willingness on the part of employees to go to the extra mile than what they ever did before can be termed as engagement, in terms of business demands and client demands. This cannot be achieved alone, it works hand in hand with motivation, so these are the major dilemma faced by many managers and leaders today. How to continuously engage their employees to give the best out for the
Perrin (2003), also defined engagement as the ‘employee willingness and ability to contribute to company success, through putting extra time, brain power and energy to their work’. According to Shuck and Wollard (2010), employee engagement is “an individual employee’s cognitive, emotional, and behavioral state directed toward desired organizational outcomes”. The willingness on the part of employees to go to the extra mile than what they ever did before can be termed as engagement, in terms of business demands and client demands. This cannot be achieved alone, it works hand in hand with motivation, so these are the major dilemma faced by many managers and leaders today. How to continuously engage their employees to give the best out for the