Summary
As of May 8,2018, Atticus Radley has approved our proposal to fix errors that hinder the company from passing the NQA audit for the ISO 9001 certification. All of the areas in FD that are under the ISO 9001 order have been audited internally to be ready for the external audit by NQA in September. The areas of documentation, internal audits, management reviews, and office training have been successful in passing the ISO specifications. Unfortunately, the areas of Production and the Laboratory have not proved to be successful in being in conformity of …show more content…
The areas involving the documentation and office were successful in being under the ISO standard, but the production and Laboratory have not. These errors were evident when the Nonconformity Material Reports (NCMR) were checked.. NCMRs are written evidences of any material placed on the floor that does not meet the specification of the customer or quality objective (Anderson, 2016). In the past month, there has been a very large increase in the NCMR and the root cause has either been a large amount of string or large pellets in the color when the standard are small rectangular pellets or off …show more content…
Task 1. Start a Corrective Action on findings of rise of nonconformities.
Since FD Plastics is an ISO Certified company, there must be a corrective action started as soon as a nonconformity is found ( Corrective Action, 2016). A corrective action was made and the root causes were found. The old shaker tables for production were worn out and had to be changed and the color matcher for the lab was not properly trained. The old shaker tables meant that string and large pellets were able to escape into the container. The new color matcher was not using the spectrophotometer to check the colors against the lot numbers which causes many off colors.
As soon as these root causes were found, the corrective actions could be determined.
Task 2. Determine the corrective action for the errors of the Laboratory and execute them.
The root cause for all nonconformities that were off colors was that the new color matcher was not properly trained to use the spectrophotometer. An immediate meeting was made with the laboratory manager and the color matcher to speak of the matter and training was scheduled for the next day. A spectrophotometer specialist was called to train all color matchers as