This theory was given by Max Weber. Bureaucracy (a term widely used in govt. organizations) is an administrative system which is designed to accomplish large scale administrative tasks by systematically coordinating the work of many individuals. Max Weber has indentified three types of powers in the organizations: traditional, charismatic and rational-legal. He named rational legal power as bureaucratic power and claimed it to be the ideal type of power in the organization.
Features: This theory proposed following postulates.
Administrative class. This type of organization has an administrative class with distinct features.
1. People are full time employees and are on payrolls. They also receive perqs associated …show more content…
Relationships among employees are too governed by system of authority and rules. There is no personal or emotional involvement. All decisions are thus governed by rational factors.
Official Record. Major characteristic of such organization is maintenance of proper official record. Every decision and activity undertaken is formally recorded and is preserved for future reference.
Limitations of Bureaucracy:
It was assumed that a bureaucratic organization is superior type of organization which functioned on rational basis, with clearly defined rules, equal distribution of work and specified work areas.
But bureaucracy has some major shortcomings and is not very preferred form og organization.
Major limitations are:
1. Bureaucracy is all about rules and rigid hierarchy. Too much emphasis on rules leads to inefficiency and sometimes their misuse. Similarly excessive emphasis on superior subordinate relationship is detrimental to harmonious organizational climate.
2. Bureaucracy follows an impersonal approach devoid of all emotions and sentiments. This is not always applicable because people can not always deal with rules and regulations. Humans have emotions and feelings, and these do affect …show more content…
1. The organization is a social system, not only a formal structure of functions. Social characteristics of people set the production norms and determine output and efficiency in organization.non financial rewards affect the behavior of workers and value of financial rewards. Motivation measures therefore should be designed, keeping these factors in mind.
2. Workers are social beings and it is natural for them to form informal groups. These groups exert great deal of influence on them, and workers prefer to follow norms of social groups.
3. Conflict may arise if there are differences in interests between social groups and management. Conflict can be avoided by setting mutually agreeable goals by both parties.
4. Leadership exerts strong influence on performance of employees leader therefore must be strong, knowledgeable, helping and motivating to employees.
5. Supervisors too influence workers. They should be friendly, attentive and genuinely concerned with employees. This helps improving productivity.
6. Management should regularly communicate with their employees. Employees shoud be encouraged to give suggestions. Good communication helps resolve many problems and eliminates