Development of a strategic plan for a new system begins with receiving full support from executives and/or senior management (Shupe et al., 2014). The support from executives will be received because they will be provided with adequate information regarding the importance of a new payroll system. Another assumption is BambooHR requires minimal customization since it is already equipped to fulfill the needs of the business. For instance, BambooHR’s time-off request management feature will aid employees and managers to effectively track and manage time accruals and time-off requests thus, decreasing payroll inaccuracies. Additionally, BambooHR will provide Dollywood with adequate training that is on-going and will occur even after …show more content…
Insufficient training increases risks by creating confusion and inaccuracy thus, decreasing user satisfaction and the credibility of the new system (Seo, 2013). Employees and managers should be involved in the implementation and adaptation of the new system as much as possible and a fair amount of time should be set aside for employees and managers to learn how to use the new system. Many different methods of training are available; however each method has certain advantages and disadvantages. Therefore, several different training methods such as, virtual training, on-the-job training, role playing, etc. should be provided to employees and managers. Additionally, training should be on-going to refresh employees’ memory and to keep up with any new system updates. Converting data is another moderate risk. It is important to carefully analyze and identify the critical and value-add data to be migrated, and map to target (Forte, 2012). It would be beneficial to perform several dry-runs with large data sets to flush out inconsistent source data, resource leaks or logic bugs as well as ensure that the design contains a strong audit component to make certain that the process and its outcome can be monitored and reported accurately (Forte,