Responding to the case
1. Analyze the communication between the lead supervisor, Sam Case, and the new supervisor in Section A, Paul …show more content…
In this situation, the lack of communication between Sam and Paul might be a result from lack of feedback, perception, and poor choice of information. Paul did repeat what Sam told him to do word by words to make sure he got the right things to do, it means Sam understand Paul’s language. However, his perception is different from Paul, which made him decided to take hours off to replace the new automatic control unit. His point of view was taking order from Sam and fixed the trouble without deep thinking which one is right or wrong. Also, in the meanwhile, Paul was in charge another project, which might get Paul out focus on what Sam was