The library has conducted targeted surveys about student room use, new furniture, or website navigation. Each of these contribute to the knowledge and understanding of how processes are working to support program outcomes. As Posavac and Carey indicate, the most threatening evaluation is performance evaluation of staff and should be approached carefully (2007). Staff performance evaluation is approached very separately from program monitoring in the library. If program related goals were set for an individual that would be an understood and approved performance measure; however, staff should not be surprised with performance measures attached to processes that have no direct relationship to the individual. There are many benefits to program monitoring and it should be integrated appropriately on a regular
The library has conducted targeted surveys about student room use, new furniture, or website navigation. Each of these contribute to the knowledge and understanding of how processes are working to support program outcomes. As Posavac and Carey indicate, the most threatening evaluation is performance evaluation of staff and should be approached carefully (2007). Staff performance evaluation is approached very separately from program monitoring in the library. If program related goals were set for an individual that would be an understood and approved performance measure; however, staff should not be surprised with performance measures attached to processes that have no direct relationship to the individual. There are many benefits to program monitoring and it should be integrated appropriately on a regular