Communication involves verbal/ or non-verbal techniques. Open communication between the client and the therapist is a key transformative agent that allows all information to be disclosed for a comprehensive assessment and treatment. Expert communication skills is linked to the development of a productive relationship and positive client outcomes (REF). During an initial consult, the patient generally forms their thoughts and decides whether they can fully trust the professional (REF). Tone of voice, eye contact and body language are imperative in forming a trusted connection. Additionally, using diverse communication skills and collaborative strategies for effective practice, adapting your style and mode to the context, acknowledging and affirming client’s beliefs, attitudes and practices are important to build the …show more content…
The focus of the relationship is on the needs of the client, respecting the autonomy of those receiving the service. Acknowledging the clients roles in family, whanau and society and enabling power and decision-making. Working in ways that are compatible with client’s cultures to assist them to achieve desired outcomes. The practitioner you respects and recognizes the uniqueness of the individual in context of their community. Using practice processes and decision-making based on the current theory evidence and sound clinical reasoning. Identifying cultural differences and their potential impact on communication is imperative in the initial consult. A practitioner must adhere to all legislation, regulations, service standards, and professional guidelines relevant to and expected within the practice area. Acts, and can justify actions, in compliance with ethical, legal, professional and safety requirements. Practitioners who manage themselves are enterprising, resourceful, reliable and resilient. Establishing client goals, making comprehensive treatment plans, doing what you say your going to do, and set high standards are important for practice “Under promise, over deliver”. The practitioner who practices in ways that reflect an understanding of the complexity of cultures, of identity and