With the …show more content…
This system fosters healthy relationship with suppliers as it keeps current and detailed information about orders, production, inventory level and delivery. (textbook) With this system the problem of double delivery would be eliminated. This would also solve the problem of back orders and provide for faster efficient delivery that is imperative to the profitability of the company. The third enterprise application system that would be beneficial to the growth and development of XYZ General is the Customer Relationship Management System. The ability to attract and retain customer lies in the life line of any business. With this in mind the customer relationship management system is able to foster customer relationship by providing and coordinating the business processes related to sales, marketing and service. Implementation of this system will undoubtedly increase revenue, attract and retain customers which will result in tremendous sales growth.