When an organization is measuring learning, they have to determine: What knowledge was learned, What skills were developed or improved, and What attitudes were changed. There are a few guidelines for level two for evaluating learning. The first guideline is to use a control group when it is practical. The second guideline is to assess knowledge, skills, and attitudes before and after the training program. A pencil and paper test should be used to measure the skills and attitude as a performance test to measure skills. The goal is to get one hundred percent response and to use the results of the evaluation to take appropriate action (Evaluating Training Programs: Kirkpatrick 's 4 Levels, …show more content…
In Lativa it was determined with false surveys that there were some problems to be solved within the company. Different training methods are used in the training process, and the emphasis is placed on the enhancing of the knowledge in practice. All the trainees who were interviewed admitted that when starting the training the training process criteria that were or should be improved need to be defined. Knowledge and experience skills should be measured before and after training. One important factor that will indicate the training effectiveness is if the respondents transfer the learned knowledge to the subordinates to increase their competence level which ensures professional operation of the entire team. The results of analyzing data concluded that as a result of training forty-five individuals agreed that they transfer the knowledge obtained in training to their colleagues (Enkuzena, S., & Kliedere, E.,