I craft and adhere to a clear mission statement, a vision that people can buy into, and set forth best practices for how to achieve that mission so that I and my teammates strive towards a common goal of excellence, meeting expectations, and continual …show more content…
Employees need to know what is expected of them and need to be given the training, tools and resources to accomplish their goals. They need to be held accountable for achieving their goals by a direct supervisor who can mentor them and encourage their professional growth. I identified the existing informal leaders of our care group, and appointed them as lieutenant-supervisors, in charge of training and mentoring new recruits, providing progress reports on new hires and suggestions for where their skills and interest could be most effectively deployed, and communicating to me the needs of the staff and