a. Big data analyzes millions of pieces of data to produce materials that appropriately fit consumers. There is a plethora amount of information about consumer habits and trends, especially about what, when, how and why consumers buy. It is vital for organizations to put that data to use.
b. Disney collects big data from their newest, 'Magic band.' The Magic band allows attendees to enter the parks, unlock hotel rooms, and buy food and merchandise. Also, the band unlocks special surprises and personalized touches throughout the Walt Disney World parks.
c. Disney should utilize Magic Bands to customize the schedule of attendees. Patrons can be notified when an upcoming ride line is under a limit of time. The band can also serve …show more content…
First technique of the Laddering theory method entails evoking the situational context. This means opening up respondents to provide associations while thinking of a credible, most recent occasion in which they would use the product. It is the respondent that is the focus, not the product. Second is defined as postulating the absence of an object or a state of being. This stage is pushing respondents past a certain level to consider what it would be like to experience a withdrawal of the product. Third stage of this theory method is negative laddering. Most of the laddering procedure requires examining respondents action and feelings. It is important to asking why they do not do certain things or do not want to feel certain ways. This is where finding the underlying assumptions is vital in order to go beyond the normal trends of engaging with a product. The fourth stage is age-regression contrast probe. This stage promotes respondents to look backward in time and elicit critical thinking to provoke feelings and behaviors. The fifth stage is the third-person probe, which is to think how others would feel in similar circumstances to identify their own motives. Sixth stage of the Laddering theory method is redirecting techniques: silence/communication check. Silence entails the interviewer to remain quiet following a response from a respondent to look for a deeper answer to a question that he or she is not willing to think critically. The communication check is simply to …show more content…
The Zaltman Metaphor Elicitation Technique (ZMET) is an interview format that focuses on both, conscious and unconscious, that elicits people's deepest feelings and thoughts.
b. Consumers lives are becoming complex as their wants and needs are ever-changing. Society is given a plethora amount of options to satisfy those wants and needs, but also struggle to deal with. Marketers and advertisers are consistently challenge to capture the attention of consumers, which means understanding deeper about consumers. Deeper insights mean a deeper advantage amongst competition. Tapping into nonverbal communication is critical to understand the inner motives about consumers.
c. ZMET has its own limitations of its own that begins with understanding the discipline behind the technique. Comprehending the literature beforehand will allow researchers to use the tool and data properly. Skill is vital in the data collection in thoroughly understand each step and how to conduct amongst participants that may alter an approach. This is where skill comes into effect in order to appropriately judge each participant's