Week 3 Homework:
What is a reasonable time to keep patients waiting? In the waiting room, patients should be waiting less than 10 minutes to get called on and get into the exam room. In the exam room the patient should be waiting less than 20 minutes to see the doctor not the tech or the nurse. It is very important that the patient’s time is respected. Longer the wait, the more patients get frustrated by not being able to see their doctor in a reasonable amount of time. Thus it is better for the wait times to be as little amount of time as possible. The patients should be told how much time it would be approximately before the doctor could see them rather than just letting them sit and wait for longer than they should not knowing when their doctor can see them. If the wait time for their doctor is too long, ask if the patients would like to see another doctor other than their own especially if the wait time for them would be shorter. Patients also said there would be certain things to make a wait time more bearable if they have to wait for a certain amount of time. Having a T.V in the waiting room, having them wait in an exam room instead of waiting in the waiting room, having free Wi-Fi in the waiting room, some complimentary beverages and food, having an …show more content…
They should also follow their appointment books and not bump the on time arrival with one who came in early. The office should keep in flow with the book and times of the patients to remain on time. Offices should not schedule multiple people at the same appointment time. Patients should be told that they have to be on time and if they are going to be more than a certain amount of time late then they should reschedule their appointment. The staff of the medical office should also be trained to keep in mind the state of mind of the patient. The staff should be caring and sympathetic to the patients as well as
What is a reasonable time to keep patients waiting? In the waiting room, patients should be waiting less than 10 minutes to get called on and get into the exam room. In the exam room the patient should be waiting less than 20 minutes to see the doctor not the tech or the nurse. It is very important that the patient’s time is respected. Longer the wait, the more patients get frustrated by not being able to see their doctor in a reasonable amount of time. Thus it is better for the wait times to be as little amount of time as possible. The patients should be told how much time it would be approximately before the doctor could see them rather than just letting them sit and wait for longer than they should not knowing when their doctor can see them. If the wait time for their doctor is too long, ask if the patients would like to see another doctor other than their own especially if the wait time for them would be shorter. Patients also said there would be certain things to make a wait time more bearable if they have to wait for a certain amount of time. Having a T.V in the waiting room, having them wait in an exam room instead of waiting in the waiting room, having free Wi-Fi in the waiting room, some complimentary beverages and food, having an …show more content…
They should also follow their appointment books and not bump the on time arrival with one who came in early. The office should keep in flow with the book and times of the patients to remain on time. Offices should not schedule multiple people at the same appointment time. Patients should be told that they have to be on time and if they are going to be more than a certain amount of time late then they should reschedule their appointment. The staff of the medical office should also be trained to keep in mind the state of mind of the patient. The staff should be caring and sympathetic to the patients as well as