LO1.4: The Classic Badges Company could use focus group, interview, feedback from customers, streaming online, word of mouth to make improvement on how they collect information.
a. Audience Respond: feedback, sales, low level of complaints, increase in market growth, low level of returns.
b. How they could monitor surveys: questionnaire, surveys, primary data (online-questionnaire) and face to face.
c. Mass media: press coverage, levels of advertising, sales social media, visit to the website and number of enquiries from the audience/mass.
d. Corporate identity: brand names, awareness, logos, target market, company’s culture, location and price.
Recommendation for improvement:
In 1973, Victor Vroom and Philip Yetton from University of Yale proposed a model which expresses how you’re your 3 styles of decision making which are autocratic, consultative and the group will influence the amount of …show more content…
It has helps us to use the knowledge, information and resources we gathered effectively in decision making. It evaluates the internal and external of information, understanding and lastly it justified recommendations for improvement (Smith, 2015).
LO2.1: A stakeholder can be defined as a person who has an interest in an organization and who can be affected by the decisions, policies, actions and the objectives of the company or organization. Some examples of stakeholders in Classic Badges Company are Government, Owners, Managers, Local authority, Schools, Youth organisations, Health service, Local dental surgeries, Staff/employees, Suppliers and Potential customers.
The Contributions the Stakeholders will bring to Classic Badge Company