Standards and outcomes
Written statements that define a level of performance or a set of conditions determined to acceptable by some authorities are considered standards. They are related to three significant dimensions of quality of care; structure, process, and outcome. Structure standards relate to the physical environment, organization, and management of the agencies. Proces standards are those connected with the delivery of care. Outcome standards involve the results of care that have been given (Sullivan, 2013).
Elements of performance …show more content…
Internal benchmarking covers two-way communication and haring opinions between departments within the same group. Once any part of a team has a better performance indicator, other units can learn how to this was achieved. When agencies use internal benchmarking, it requires them to examine itself, and this provides a baseline with external organizations. The advantages of internal benchmarking are the ability to deal partners who share a common language, culture, and systems, easy access to data, and giving a baseline for inevitable comparisons (Kay,