Wilson’s discussion begins with the conditions that influence an operator’s behavior. Operators can be thought of as the front-line workers of the bureaucracy. An example would be a police officer or a teacher (Wilson, 33). Rather than the incentives at work in an organization, individuals are, in Wilson’s …show more content…
Wilson lays out three constraints that impact government organizations. Government organization cannot hold their revenues and use them to improve the organizations, they cannot modify production to fit the goals of the administrators, and they must serve the objectives that are laid out for them and not often determined internally (115). In regard to the first constraint, organizations and individual administrators are not able to use the excess funds to improve the organization or the workplace. Therefore, administrators do not have any incentive to carry a surplus because in the next set of congressional appropriations, these excess funds will most likely be removed from the organization’s budget (116).
The second constraint that organizations face is the inability modify their own production. Unlike the private sector where businesses can control who they do business with, government agents must give equal opportunity to all companies by withholding judgement based on personal knowledge or past experience (to an extent) (121). Finally, government organizations do not have the ability to determine their own mission. Government agencies are often dealt broad missions and goals which make it hard to demonstrate success …show more content…
The constraints lead to managers who are risk adverse and focus on the means versus ends, allow interest groups to intervene easier, reduce the importance of efficiency for equality, and force government bureaucracies to have more managers than the private sector (131-133). It is clear that bureaucracies are impacted and influenced in multiple ways. James Wilson’s examination of government bureaucracy provides no simple solution to the problem of the inefficient bureaucracy. Although it is suggested that government organization privatize to alleviate many of the aforementioned issues, that is not likely to happen. Wilson demonstrated that no sole issue is responsible for the inefficient government bureaucracy. Instead, there are multiple causes, each with their own set of contexts which make it difficult to provide universal solutions to