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What is charismatic leadership and when is it effective?
Makes people feel important, listens to collect ideas, and creates inspiring/motivating sense of purpose
Effective when leader wants to take organization into new areas, when extraordinary results required, or when employees need to be motivated
What are the four phases of the change management process?
Preparation (identification of values and goals)
Acceptance (Working to gain support for action)
Implementation (Actual changes)
Commitment (sustainment of changes)
What are some trends in organizational design structure
Shorter chain of command (fewer levels of management)
Increased delegation and empowerment (More responsibility given to employees)
Increased decentralization (Decisions made throughout organization)
Organic structure instead of mechanistic structure (Flexible work environment)
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