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50 Cards in this Set
- Front
- Back
Employees rely on individuals who are good decision makers, set a good example, and to whom feloow employees go for advice to placein positions of responsibility. They are looking for what quality in their employees?
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leadership
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Solving a disagreement or to successfully deal with friction is called what?
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conflict resolution
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A person who does not get paid and who serves or acts on this own free will is called?
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a volunteer
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The direction or movement of job availability or employment needs is called what?
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employment trend
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A formal request for employment or a form used in making such a request is called a?
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job application
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Employees that come from environments where a language other than English is dominant and have sufficient difficulty speaking, reading, writing or understanding Emglish are said to have:
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limited English proficiency
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Managers must be aware of the way an employee learns best. The way that a person takes in and processes information is called what?
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a learning style
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What is a good way to work with someone who might be speech impaired and is trying to communicate with you?
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maintain eye contact
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The basic principle that all people are guaranteed the same privileges or rights is called what?
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equal opportunities
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A developmental collection of your work including documentation of your achievements is called a
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portfolio
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An opportunity for abusiness to diaply materials, equipment, and services about their company is called a:
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trade show
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A skill that you learn to perfrom through training is called a:
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task
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A task performed to business and industry standards is called a:
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competency
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For handwritten applications what color ink should you use?
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dark blue or black
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When completing a job application, unless you are absolutely certain of the wages you want, what should you write under the salary section?
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negotiable
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As an employee you may be asked to travel on behalf of you organization. An appropriate tip for an airport skycap is:
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$1 per bag
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While employed, it might be necessary to have business lunches with clients. What is the expected percent for tipping a waiter or waitress?
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15% of total bill
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You have been introduced to a person and have forgotten his or her name. What should you do?
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ask his or her name again
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Social etiquette dictates that when a woman or man enters the room and apporaches a man who is seated, the seated man should do what?
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rise from his seat
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Being a responsible citizen is an important employability skill. A responsible citizen is someone who particpates in what?
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the democratic system of government
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Your employer, customers, and co-workers form opinions about you by the way you act. Who is responsible for you actions?
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you alone
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Since first impressions are often formed by appearance, a professional appearance shows that you:
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respect yourself
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Chewing gum during an interviewis not apporpriate because:
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it is unprofessional
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What style of clothes and hair should be worn?
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conservative
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Keeping you personal opinions separate from the company's policies and goals demonstrates what?
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respect for the rights of others
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An educational trend to unite the efforts of educators with employers to provide job traning is called:
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school-to-work
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A person who avoids subjects that are likely to result in disagreements is said to be avoiding what?
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controversy
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An employee should know his or her job description and avoid performing skills outside the scope of practice. This is called knowing your:
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limitations
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To learn about a career by spending time observing in the industry is called what?
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job shadowing
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Your attitude toward work or the philosophy dealing with rules of right conduct at work is called?
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work ethics
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A person who believes in his or her abilities is said to have:
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self-confidence
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Not all behaviors observed in the work place are appropriate. Observing negative behaviors might help you to learn how to
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avoid making these mistakes
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An employee who continues difficult tasks until completed is someone who has:
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perseverance
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A worker who demonstrates a desire to learn and who is eager and zealous is said to have:
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enthusiasm
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An employee who adjusts to changes in schedules or job assignments is said to be:
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flexible
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A worker who maintains self-control is said to have:
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poise
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If you are confused about an assignment what should you do?
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ask for clarification
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name one resoruce to help you learn about occupations in the health field?
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The Dictionary of Occupational Titles
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Name three work skills that are valuable in any work environment
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leadership skills, speaking skills, communication skills, teamwork skills, academic skills, a work ethic
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Time managment consists of having a healthy balance between what two activites?
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work and leisure
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The ability to order your family, school, household, leisure, and work activites is called the ability to:
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prioritize
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Encouragement from others, a promise of money or a gift, or fear of punishment is called an:
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external motivator
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A desire to achieve, a feeling of self-worth or pleasure for having done a good job is called an:
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internal motivator
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Recognizing that there is discrepancy between what is and what should be or could be, identifying possible reasons for those discrepancy, and devising plans to resolve them is called:
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problem solving
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Applying rules and principles to a new situation and determining which conclusions are correct when given a set of facts and a set of conclusions is called:
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reasoning
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An individuals ability to sell goods or services is called:
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salesmanship
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What skills involve using motor/muscular coordination in manipulation of materials/objects?
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psychomotor
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Which club officer calls the meeting to order?
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president
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What is the term for the motion to end the meeting?
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adjourn
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Who is permitted to make a motion?
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any club member
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