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32 Cards in this Set
- Front
- Back
_____ _____ Wrote a book about Five Primary Functions of professional Management; planning, organizing, leading, coordinating, and controlling.
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Henri Fayol |
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Which four management functions was Fayolism reduced to from these five; planning, organizing, leading, coordinating, and controlling.
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2) Organize 3) Lead 4) Control |
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6 Basic Steps in the ________ function include: 1) Situational Analysis 2) Alternative goals and plans 3) Goal and plan evaluation 4) Goal and plan selection 5) Implementation 6) Monitor and control |
Planning |
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________ Planning focuses on an organization's long-term (more than 5 years) goals and strategies in general terms.
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Strategic |
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________ Planning involves developing specific and intermediate-term (2-5 years) goals and plans for implementing elements of the strategic plan. |
Tactical |
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___________ Planning involves translating tactical plans into specific steps in the short-term (less than 2 years). |
Operational |
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1) Establish mission, vision, and goals 2) Analyze external opportunities and threats 3) Analyze internal strengths and weaknesses 4) Perform SWOT analysis and formulate strategy 5) Implement strategy 6) Implement strategic control system |
Strategic planning |
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3 Levels of strategy based on SWOT analysis are:
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2) Business-level 3) Functional-level |
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At Ford Motor Company, ____ departments include; product, design, assembly, and distribution.
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Line |
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At Ford Motor Company, ____ departments include; accounting, legal, public relations, and human resources
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Staff |
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__________ Organization: Units grouped according to specific activities like production, marketing, finance, and human resources; common in large and small business but best in stable environments; efficient use of resources; discourages communication across departments
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Functional |
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_______ Organization: Units grouped around a specific product or product line; clear task responsibilities; flexibility makes it suitable for unstable environments; costly duplication of effort. |
Product |
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________ Organization: Units grouped to serve customer needs, such as commercial or consumer accounts at a bank; costly duplication of activities. |
Customer |
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__________ Organization: Units grouped by defined territories, districts, regions, or countries; useful for firms with varying customer needs and characteristics; used mostly by multinational corporations; requires large and costly staff at headquarters. |
Geographic |
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______ Organizations: Blending of functional and product organizations; originated in aerospace industry; dual line of command; workers placed in teams for specific tasks; decentralized decision making; vast communications network; can cause confusion regarding authority. |
Matrix |
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Are the following screening activities legal or illegal? -Authorized to work in the US? -Ever been convicted of a crime? -Proof of age after hiring. -Keep records about racial and ethnic identity |
Legal |
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Are the following screening activities legal or illegal? -Proof of citizenship? -Ask if a person has been arrested? -Require a birth certificate? -Ask for race, creed, or national origin on application or during interview? |
Illegal |
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______ Power - Leader controls valued rewards, such as pay raises, promotions, and bonuses.
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Reward |
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________ Power - Leader controls punishments that people want to avoid, such as below-average performance evaluations.
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Coercive |
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______ Power - Leader has expertise or knowledge that people trust or believe. |
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________ Power - Leader has personal characteristics that trigger loyalty and admiration in others |
Referent |
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__________ Power - Leader has the authority to tell others what to do, so people are obligated to comply.
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Legitimate |
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_____ Theory assumes that leaders are born with characteristics such as self assurance, intelligence, sociability, and aggressiveness. |
Trait |
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______ ______ ________ theory - Group maintenance behaviors such as trust, mutual respect, mutual loyalty, and open communication for the basis of satisfying personal relationships with group members
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Leader-Member Exchange or LMX
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_____ model is a situational model proposed that helps leaders decide how much participation to use in decision making. Contains; 1) Decide 2) Consult individually 3) Consult the group 4) Facilitate 5) Delegate. |
Vroom (from Victor Vroom) |
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1) Directive 2) Supportive 3) Participative 4) Achievement-oriented. |
Path-Goal
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___________ Leaders arouse excitement , hold strong moral convictions, and convey extreme self-confidence
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Charismatic |
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_______________ Leaders motivate people to focus on good of the group rather than personal interests. |
Transformational
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_____________ Leaders use legitimate, reward, and coercive powers to give orders in exchange for benefits to followers. |
Transactional |
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_______ Leaders combine determination and humility to build long-term leadership |
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_________ Leaders use honesty, genuineness, reliability, and integrity to lead others; willing to sacrifice own interests |
Authentic |
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______________________ Leaders speak about positive change for followers but power, control, wealth, and fame take priority |
Pseudo transformational |