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6 Cards in this Set
- Front
- Back
What is the first step in the troubleshooting theory? |
1. Identify the problem. |
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What is the second step in the trouble shooting theory? |
2. Establish a theory of probable cause. |
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What is the third step in the trouble shooting theory? |
3. Test the theory to determine the cause. |
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What is the fourth step in the trouble shooting theory? |
4. Establish a plan of action to resolve the problem and implement a solution. |
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What is the fifth setp in the trouble shooting theory? |
5. Verify system functionality and implement preventative measures. |
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What is the sixth step in the trouble shooting theory? |
6. Document findings actions and outcomes. |