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46 Cards in this Set
- Front
- Back
Organization |
A group of people who work together to achieve some specific purpose. |
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Management |
1) The pursuit of organizational goals efficiently and effectively by 2) Integrating the work of people through 3) planning, organizing, leading, and controlling the organization’s resources. |
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Efficiency |
(The means)- To use resources - people,money, raw materials, and the like- wisely and cost-effectively |
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Effectiveness |
the ends. To achieve results, to make the right decisions, and successfully carry them out so that they achieve the organization’s goals. |
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Mentor |
Experienced person who provided guidance to someone new to the work world |
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What Mangers Do: Four Principle Functions |
Planning, Organizing, Leading, Controlling |
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Planning |
Setting goals and deciding how to achieve them |
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Organizing |
Arranging tasks, people, and other resources to accomplish the work |
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Leading |
Is defined as motivating, directing, and otherwise influencing people to work hard to achieve the organizations goals. |
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Controlling |
Monitoring performance, comparing it with goals and taking corrective action as needed |
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Competitive Advantage |
Ability of an organization to produce goods or services more effectively than competitors do, Thereby outperforming them |
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To maintain competitive advantage an organization must stay ahead in four areas: |
(1) being responsive to customers (2)innovation (3) quality (4) efficiency |
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Innovation |
Finding ways to deliver new or better goods or services |
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Challenge #1 to Being an exceptional manager |
Managing for competitive advantage -staying ahead of rivals |
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Challenge #2 of being an exceptional manager |
Managing for Information Technology- Dealing with the “New Normal” |
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Internet |
The global network of independently operating interconnected computers, linking hundreds of thousands of smaller networks around the world |
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E-commerce |
Electronic commerce- the buying and selling of goods or services over computer networks |
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E-business |
Using the internet to facilitate every aspect of running a business |
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Efficiency |
Companies strive to produce goods or services as quickly as possible using as few employees and raw materials as possible |
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Cloud Computing |
The storing of software and data on gigantic collection of computers located away from a company’s principal site |
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Databases |
Computerized collections of interrelated files |
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Big data |
Stores of data so vast that conventional database management systems cannot handle them |
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Artificial intelligence (AI) |
Is the discipline concerned with creating computer systems that simulate human reasoning and sensation |
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Knowledge management |
The implementing of systems and practices to increase the training sharing of knowledge and information throughout and organization. |
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Collaborative Computing |
Using state of the art computer software and hardware will help people work better together |
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Challenge #3 of being an exceptional manager |
Managing for Diversity |
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Challenge #4 of being an exceptional manager |
Managing for globalization |
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Challenge #5 of being an exceptional manager |
Managing for ethical standards |
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Challenge #6 of being an exceptional manager |
Managing for sustainability |
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Sustainability |
Economic development that meets the needs of the present without compromising the ability of future generations to meet their own needs |
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Challenge #7 of being an exceptional manager |
Managing for Happiness and meaningfulness |
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Happiness |
Getting what you want, of having your desires fulfilled |
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Meaningfulness |
Achieving a valued sense of ones self and ones purpose within the larger context of life and community |
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Top managers |
Make long term decisions about the overall direction of the organization and establish the objectives, policies, and strategies for dealing with them |
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Middle managers |
Implement the policies and plans of the top managers above them and supervise and coordinate the activities of the first- line managers below them |
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High touch job |
Dealing with people rather than computer screens or voice- response systems |
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First line managers |
Make short term operating decisions, directing the daily task of non- managerial personnel |
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Team leader |
A manager who is responsible for facilitating team activities toward achieving key results |
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Functional Manager |
Responsible for just one organizational activity |
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General Manager |
Is responsible for several organizational activities |
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Technical Skills |
Job specific knowledge needed to perform well in a specialized field |
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Conceptual Skills |
Ability to think analytically, to visualize and organization as a whole and understand how the parts work together |
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Human Skills |
Ability to work well in cooperation with other people to get things done |
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Soft Skills |
Ability to motivate, to inspire trust, to communicate with others |
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Interpersonal roles |
Managers interact with people inside and outside their work units. Includes figurehead, leader and liaison activities |
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Informational roles |
Managers receive and communicate information with people inside and outside the organization as the monitor disseminator and spokesperson |