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49 Cards in this Set

  • Front
  • Back
  • 3rd side (hint)

Tasks responsibility of programme management

• Initiate, prioritise, + terminate projects


•Manage project + BAU interdependencies


•Manage resources + conflicts


•Manage risks, issues + changes


•Define + realise the strategic benefits

Initiate, prioritise and terminate projects

4 essential parts of the PMP

•Project plan


Business case


Communications plan


Procurement plan

Elements of GoPM (Governance)

Adopting a structured, gated life cycle


•Reporting and communicating key decisions


•Accountability of GoPM being accepted at senior management


•Clearly defined roles, responsibilities and performance criteria


•A culture of improvement with Frank disclosure of information


•Independent scrutiny of project delivery

Adopting a structured gated life cycle

Responsibilities of project sponsor

• Resolves issues


•Owns the business case


•Realises benefits


•Stakeholder Arbitration

Roles/responsibility of project office

• Owns the methodology


•Training and supply Staff


•Documentation


•Provide Assurance


•Admin

Roles/Responsibility of PM

•Writes the PMP


•Motivates the team


•Monitors progress


•Deliver the project


Reports to Sponsor

Roles/Responsibility of customer/User

•Define the key constraints


•Identify the need


•Respond to queries


•Agree acceptance criteria

3 types of project control

• Cybernetic (time driven)


•Go-No go


• Post control (peer audit)

6 key components of project delivery that need to be controlled

•Scope


•Schedule


•Finance


•Risk


•Quality


•Resource

4 steps in issue management

•Identify


•Escalate


•Monitor


•Resolve

4 steps of delegation process

•Planning


•Control


•Monitor and report


•Corrective action

6 benefits to project budgeting + cost management

•Better cash flow management


•Improved financial planning


•Understanding profit and loss


•Establishing payment terms


•Impact of budgetary change


•Informed decision making

3 cost types

•Committed costs


•Accrued costs


•Actual costs

Resource schedule process

•Allocation


•Aggregation


•Scheduling


》 smoothing and levelling

2 types of resource

•Repenishable


•Reusable

4 policy plans

•Risk management plan


•Quality management plan


•Change control process


•Benefits realisation plan

3 Activities creating schedule

•Estimate activity duration


•Critical path analysis


•Analyse the logical path

5 disadvantages to project management software

•Illogical decision making


•Reduces interpersonal interactions


•Not ideal for all methods (Agile)


•Relies on good input (garbage in/out)


•Cost

4 different types of review

•Stage


•Gate


•Peer


•Audit

3 ways to optimise scheduling

•Crashing


•Fast tracking


•De-Scope

Competing requirements

Mo


S


Co


W

4 steps to requirements management

•Capture


•Analyse


•Justify


•Baseline

4 Estimating techniques

•Comparative (Previous project)


•Parametric (Known recourse multiply)


•Bottom up (WBS)


•Three point estimate (PERT)

List 5 phases of negotiation process

•Planning


•Discussing


•Propose and bargain


•Agreement


•Review

4 provider reimbursement methods

•Fixed price


•Cost plus fee


•Price per unit


•Target cost

List steps in provider selection management

•Research


•Pre qualification questionnaire


•Tender


•Shortlist


•Award


•Manage


•Close

6 factors of procurement strategy

•Make or buy


•using single, integrated or multiple providers


•Required provider relationship


•Provider selection


•Candidates and form of contract


•Types of pricing and method of reimbursement

List 6 items found in a contract

•Responsibilities


•Schedule


•Quality


•Payment


•Alterations


•Risk

List 4 breakdown structures

•Organisational


•Work


•Product


•Cost breakdown structure

4 elements of stakeholder Analysis

•Identify


•Assess


•Plan


•Engage

4 investment appraisals

•Payback method


•Accounting rate of return


•Internal rate of return


•Net present value

5 activities undertaken in benefits management process

•Define the benefits management process


•Identify and structure benefits


•Plan benefits realisation


•Implement change


•Realise benefits

5 benefits to stakeholder management

•Could gain support for project


•Better acceptance of deliverables


•Better chance of acquiring resources


•Better decision making through informed trusting environment


•Minimise resistance

List 6 contents of business case

•Strategic case


•Options appraisal


•Expected benefits


•Risk


•Cost


•Timescale

List 5 success factors

•Clearly defined goals and objectives


•Proper project governance


•Clear and timely communication


•Capable and motivated team


•Senior management commitment

5 levels of maturity

•Initial


•Repeatable


•Defined


•Managed


•Ideal

3 components to a project budget

Base cost estimate


•Contingency reserve


•Management reserve

Information management five components

•Collect


•Store


•Disseminate


•Archive


•Destroy

List 5 components of Information Management

•Collect


•Store


•Disseminate


•Archive


•Destroy

5 ways to identify risk

•Brainstorming


•Interviews


•Swot and pestle


•Check lists


•Constraints analysis

4 risk response to threat and oppertunity

•Avoid •Exploit


•Transfer •Share


•Reduce •Enhance


•Accept •Reject

Purpose of health and safety act

•Protect people in workplace


•Protect people in vicinity of workplace


•Control and use of dangerous substances

Health and safety responsibilities of employer

•Manage risk


•Provide training


•Provide PPE


•Welfare/first aid


•Insurance


•Report RIDDOR

Health and safety responsibilities of employee

•Report up


•Follow training


•Co operate


•Reasonable care

Quality management process

•Quality planning


•Quality Assurance


•Quality control


•Continuous improvement

Sources of change internal external


•Technical error


•Incorrect estimate


•Resourcing issue



•Business justification


•Requirements management


•Technology or market shift

Change control process

•Request


•Review


•Assessment


•Decision and implementation

Configuration Management

•Planning


•Identification


•Control


•Status accounting


•Audit

5 ways to approach conflict resolution

•Compete


•Collaborate


•Compromise


•Avoid


•Accommodate