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10 Cards in this Set
- Front
- Back
Giving employees responsibility and authority to make decisions about their work is called
empowerment communication teamwork topdown management |
empowerment
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Microsoft and Home Depot have turned hundreds of their employees into millionaires by offering ___ as a company benefit
savings bonds treasury bills stock options certificates of deposit |
stock options
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Approximately two-thirds of U.S. firms currently utilize which type of team
work teams virtual teams self-managed teams cross-functional teams |
work teams
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Danielle belongs to a temporary team that was created to resolve a specific issue and then disband at a later date Danielle belongs to a _____ team
problem-solving self-managed cross-functional work |
problem-solving
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according to research on team effectiveness, the ideal team size is _____ members
fewer than five between five and ten between ten and twenty more than twenty |
between five and ten
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Team diversity is often established in a ____ team, by bringing together the expertise of members from various functions in the organization
working problem-solving self-managed cross-functional |
cross-functional
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Which stage of team development is marked by conflicts over the team's mission and roles of team members
forming stage norming stage storming stage performing stage |
storming stage
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Jason's team has reached agreement about the role each member is expected to play. Jason's team has reached the _____ stage
forming norming storming performing |
norming
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Ingrid's team is handling conflicts in constructive ways and appears focused on accomplishing tasks. Ingrid's team is likely in which stage
forming norming storming performing |
performing
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Japan is considered to be a ___ context country and thus, Japanese businesspeople place importance on ___ communication
high; both verbal and nonverbal low; both verbal and nonverbal high; explicit verbal low; explicit verbal |
high; both verbal and nonverbal
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