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17 Cards in this Set
- Front
- Back
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Put others first |
You will have to quickly get used to putting your own feelings or desires aside and putting the needs of the salon and the client first. |
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Be punctual |
Scheduling is central to the salon business. Getting to work on time shows respect not only for your clients, but also for your coworkers who all have to handle your clients if you are late. |
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Be a problem solver |
No job or situation comes workout is share of problems. Be someone who recognizes problems promptly and finds ways to resolve them constructively. |
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Be a lifelong learner |
Besides learning new technical skills, you should continue gaining more insight into your own behavior and better ways to deal with people, problems, and issues. |
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Salon teamwork |
A salon is a very much a team environment. Top become a good team player, you should do your best to practice the following workplace principles. |
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Strive to help |
Be concerned not only with your own success, but also with the success of others. Be willing to help a teammate by staying a little Lauer or coming in a little earlier. |
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Pitch in |
Be willing to help worn whatever needs to be done in the salon-from folding towels to making appointments- when you are not busy servicing clients. |
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Be willing to subordinate |
No one starts at the top. Keep in mind the beginners almost always start out lower down in pecking order. |
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Job description |
A document that outlines all the duties and responsibilities of a particular position in a salon or spa. |
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Salary |
The best way for a new salon professional to start out because new professionals rarely have an established clientele |
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Personal budget |
A simple budget should be sufficient |
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Ticket upgrading |
Alison known as upselling services, in the practice of recommending and selling additional services to your clients |
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Retailing |
The act of recommending and selling products to your clients for at-home use. |
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To be successful in sales what do you need? |
Ambition, determination, and a pleasing personality |
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What lays the foundation for successful selling? |
Recognizing the clients needs and preferences |
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When is the best time to think about getting your client back into the salon? |
While they are still in your salon |
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What is the best way to encourage your client to book another appointment before he or she leaves? |
To talk with the client, ask questions, and listen carefully to their answers |
