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27 Cards in this Set
- Front
- Back
Additive task
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a task in which a group’s performance is the sum of individual members’ performances. For example, total sales for a group of salespeople in a store is the sum of each person’s individual sales
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Autonomous work teams
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a team given control of their work and team decisions.
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Brainstorming
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a group method whereby individuals meet to generate solutions to a problem
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Competitive conflict
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a conflict in a team in which team members promote their own points of view, have little regard for what others think and try to get their own way adopted
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Cooperative conflict
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a conflict in a team in which individuals openly share diverging views, respect one another’s opinions and focus on finding a solution that is acceptable to team members
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Formal role
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an established role in an organization, such as a supervisor
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Group cohesiveness
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How well a group interacts and forms bonds with one another. Not guaranteed to increase productivity
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Group polarization
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the tendency of a group to take more extreme positions than the mean of the individual positions
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Groupthink
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poor decision making that results from certain group processes
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Health circles
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an organized group of employees who meet to formulate recommendations to improve employee health and well-being
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Informal role
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a role that develops in a workgroup that was not intended by the organization
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Nominal group
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several non-interacting people who serve as a comparison to an interacting group in group research
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Norms
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a standard behavior in a group of people
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Process loss
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time spent by group members that is not devoted to task accomplishment
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Quality circles
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a group of employees who meet to discuss ways to improve their work
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Role
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a person’s position in a group or team
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Social facilitation
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the improvement in performance that sometimes occurs when in the presence of other people. Improves performance when a task is simple or well learned
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Social inhibition
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Decline in performance that sometimes occurs when others are present. Can often occur when the skill being demonstrated is not well learned or simple
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Social loafing
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a group phenomenon whereby the larger the group, the smaller the effort made by each member on a task
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Team building
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a procedure that is used to improve the functioning of work teams
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Team commitment
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the attachment a person has to his or her team and teammates
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Team innovation
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Healthy competition and competency fuel innovation.
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Team KSAOs
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cognative ability is the biggest predictor of performance. knowledge of teamwork also helps. Personality= neurotic people hurt the team.
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Team mental model
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the cognitive conception a team member has about the various tasks each member of the team has and how the various tasks interrelate
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Virtual team
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two or more individuals who have interdependent tasks and separate roles and who interact remotely via email, tele, and other technologies
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Work group
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two or more individuals who interact and share common task goals
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Work team
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a work group in which members have interdependent tasks and individual task-related roles
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