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20 Cards in this Set
- Front
- Back
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When would a technician flash a BIOS? |
when a port or motherboard component does not perform at its maximum potential |
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What is the effect of setting an administrator password in BIOS? |
It prevents a user from changing system Setup settings. |
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What program is used to determine the driver version being used for a specific component? [ BIOS | CMOS | Task Manager | Device Manager | system Setup ] |
Device Manager | |
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List two symptoms of a device resource conflict. |
Answers will vary, but some common ones include visual signs in Device Manager, such as a question mark, an X, and an exclamation point. Another symptom is the device does not work. |
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Where would a CR2032 lithium battery most likely be used in a computing device? |
as a component on the motherboard |
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What is the name of the Windows database where Windows configuration information is stored? [ registry| BIOS | UEFI | Device Manager] Device Manager is not a database. |
registry |
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[ T| F ] If a power failure occurs during a BIOS update, the motherboard might have to be replaced. |
t |
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[ T| F ] If a power failure occurs during a BIOS update, the motherboard might have to be replaced. |
The devices share system resources. |
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Which device properties tab has a Device status section that might contain helpful troubleshooting information or the status of the device? [ General | Advanced | Driver | Details | Management ] |
General |
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A technician receives a complaint about a computer being slow to respond to typed keystrokes.The technician installs more memory and a new keyboard. The customer is happy. What, if anything, could have been done better? |
The technician could have tried swapping the keyboard to see if that fixed the problem. Because the technician swapped two components, he does not know which one of them actually solved the problem. This is a waste of money and time, and it shows poor technical skills. |
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What is another name for a PCIe software interrupt? [ MSI | APIC | IRQ | PIRQ ] |
MSI |
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What menu item would you use to determine whether the system should be flashed? |
Main menu |
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A computer is mounted inside a cabinet, and you want to know if an IEEE 1394 port is available. Which menu item would you use? |
Onboard Devices |
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. [ T | F ] The system date and time must be configured through the system BIOS. The operating system can be used to also configure date and time. |
f |
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A technician keeps having to go to the BIOS main menu to configure date and time. What component is suspect? [ CPU | BIOS | battery | chipset | CMOS ] |
battery |
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A technician wants to boot from an eSATA external hard drive. Which submenu item is used? [ OnChip SATA controller | SATA | PCIE training | 1st Boot Device] |
1st Boot Device |
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A user cannot get a computer to boot. The technician replaces the motherboard and the hard drive. The system now works. What could the technician have done differently in this situation, if anything? |
Answers will vary, but a best practice is to do one thing at a time to see what fixes the problem. For example, the technician could replace the motherboard and reboot the system to see if the problem is resolved. If the problem is not resolved, the technician can reinstall the original motherboard and then replace the hard drive. |
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When would a technician use UEFI? |
when replacing a motherboardWhen a motherboard is replaced, UEFI BIOS configurations will have to be performed. |
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A computer is being used in a medical office. For security reasons, the technician has been asked to reasonably ensure that no one attaches any external media. What would the technician probably do?a. Password protect the BIOS and disable unused ports. |
. Password protect the BIOS and disable unused ports. |
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A technician for a small company set a BIOS password on every computer. The technician left the company, and the replacement technician needs to access the BIOS. What should the new technician do? |
The new technician should use the motherboard jumpers to remove the BIOS password |
