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31 Cards in this Set
- Front
- Back
continuous process |
manufacturing method to produce or process materials without interruption for long periods of time |
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mass customization |
production of personalized or custom-tailored goods or services to meet customers' individual needs |
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critical path |
In a PERT chart, the sequence of activities that takes the longest time from start to finish |
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facility location |
the process of determining the geographic placement of facilities to serve the firm's clients or customers |
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facility layout |
the arrangement of machinery, equipment and people within a production facility |
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quality |
consistent production of goods and services desired by customers that are free of defects and deficiencies |
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process manufacturing |
manufacturing method in which value is added through physical or chemical transformation of the product |
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assembly process |
manufacturing method in which value is added by putting together components to create a product |
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production |
the creation of finished goods and services using the factors of production: land, labor, capital, entrepreneurship, and knowledge |
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telecommuting |
working from home via computer |
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flexible manufacturing |
manufacturing system that uses computer controlled technology to produce different goods in varying volumes |
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lean manufacturing |
manufacturing methodology based on maximizing value and minimizing waste in the manufacturing process |
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SPC stastical process control |
method of monitoring quality through random sampling of products and plotting variances from standard |
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CAD computer aided design |
the use of computers to assist in the design and development of products |
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MRP materials requirement planning |
computerized system that uses sales forecasting in determining appropriate inventory levels of materials |
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ERP enterprise resource planning |
computerized system that intergrates business functions such as purchasing, inventory control, sales, finance, and HR into a single database |
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CIM computer integrated manufacturing |
combining applications such as CAD, CAM and other computer systems to streamline the manufacturing process |
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JIT just-in-time inventory control |
inventory system in which materials and supplies are delivered when required and neither sooner nor later |
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CAM computer aided manufacturing |
the use of computers in the manufacturing of products |
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staistical quality control |
the process some managers use to continually monitor all phases of the production process to assure that quality is being built into the product from the beginning |
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production management |
the process of coordinating and controlling the activities required to create goods |
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operations management |
the design, execution and control of operations that convert resources into desired goods and services |
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form utility |
the value added by converting raw materials, labor, information etc. into finished products |
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purchasing |
activities involved in obtaining required goods and services at the optimum cost and from reliable suppliers |
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ISO 9000 |
series of quality assurance standards developed by the International Organization for Standardization |
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ISO 14000 |
series of environmental management standards developed by the International Organization Standardization |
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PERT chart |
scheduling technique that identifies and sequences major activities needed to complete a project |
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Gantt chart |
graphic scheduling tool that displays what projects are in process and their stage in completion |
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intermittent process |
a production process in which the production run is short and the machines are changed frequently to make different products |
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both goods and services |
Operations management controls the production of... |
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Malcom Bridge Award |
Firms that achieve outstanding level of overall quality based on performance in key areas such as strategic planning and customer may be awarded what? |