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24 Cards in this Set
- Front
- Back
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What are the 5 steps in the Attention and Selection Process? |
1. Attention 2. Selection 3. Organization 4. Interpretation 5. Evaluation |
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What is the Halo Effect? |
When we draw conclusions about an individual based on observing a single factor. |
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What does implicit personality theory imply? |
That we rely on deductions based on physical characteristics, personality traits and behaviors |
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What are the 5 listening challenges? |
Sender-Based, Channel-Based, Message-Based, Receiver-Based, Context-Based Challenges |
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What are the 5 barriers to listening? |
Pseudolistening, Selective Listening, Defensive Listening, Ambushing, Dominating |
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What are the 4 effective listening types? |
Pleasurable, Infomational, Relational, Evaluative |
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What is Reification |
is a fallacy of ambiguity, when an abstraction (abstract belief or hypothetical construct) is treated as if it were a concrete, real event, or physical entity. |
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What are the 8 functions of language? |
1. conquering silence 2. express and control emotion 3. reveal thoughts and motives 4. connect or avoid 5. to be unique 6. sharing information 7. control the world 8. monitor or analyze communication |
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What is the Sapir-Whorf hypothesis? |
that language is the most significant factor in what we see in the world |
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What is Rhetorical Sensitivity? |
a tool which allows you to adabt to wihe widest range of communication experiences with skill and consider the most appropriate response based on a compreshensive understanding of the entire communication experience |
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What are proxemics? |
the study of spatial enviromnemts in which people communicate. Enviromental factors, terroitoriality, personal space |
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What is Maslow's Hierarchy of Needs? |
In descending order Self Actualization, aesthetic, cognitive, esteem, belongingless and love, saftey, biological needs |
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What are the components of Schutz's theory? |
The Need for: Affection, Inclusion, and Control |
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What is the Johari Window? |
A way to analyze your level of self disclosure, compares self to others and known to unknown information. Unknown unkowns, known unknowns etc. |
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What does the social penetration model state and what are its components? |
An onion layer of components of selfdiscolsure, ranging from superficial, intimate, personal, and core. |
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What is Duck's Relational Dissolution Model? |
A 4 step perspective on relationship dissolution which includes, the Intrapsychic Phase, the Dyadic Phase, the Social phase, and the Grave-Dressing Phase |
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What are relationship dialectics? |
tension or opposition between interacting forces or elements |
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What is the difference between a complementary and a symmetrical relationship? |
Complementary relationships are based on difference, symmetrical are based on similarity |
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What are the 7 Steps/ Processes for speech preparation? |
Identifying Purpose, Brainstorming, Thesis, Research, Outline/Visual Aid, Practice, Presenting |
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3 General purposes for speeches. |
Special occasions, informing, persuading |
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What are the 3 Patterns of Organization for speeches outlined in Chapter 9? |
Chronological, Spatial, Categorical, Problem-Solution, Cause-Effect, Motivated Sequence Patter, Refutative, State-the-Case-and-Prove-it |
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What are the 4 speech delivery types? |
Impromptu, Extemporaneous, Manuscript, Memory |
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What is terminal credibility? |
The effect of the speakers credibility after the speech. Also inital, and derived for before and during; |
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What are the types of conflict outlined in chapter 12? |
Ur mom |
