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16 Cards in this Set
- Front
- Back
Communication transaction that emphasizes questions and answers
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Interview
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Interview that provides information to another person
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Information-giving Interview
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The interviewer asks questions to learn about the interviewee
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Information-getting Interview
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Designed to influence attitudes or actions
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Persuasive Interview
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When people ned to solve some problems
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Problem-solving interview
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Focus on a problem
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Counseling Interview
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Allow employers and job cadidates to assess each other and decide whether there is a good fit.
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Employment Interview
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Allow people to register complaints about a product, service or person.
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Complaint Interview
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Performance appraisals
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Performance Review
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Conducted when a person's work is unsatisfactory or the person is creating tension with other workers
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Reprimand Interview
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Designed to create anxiety in respondents or interviewees and apply pressure
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Stress Interview
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Goal is to gain information, insights, and perceptions about a place of work or education from a person who is leaving.
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Exit Interview
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Occurs in the substantive stage (second) stage of the interview and moves from broad to narrow topics.
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Funnel Sequence
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The interviewer consistently relfects the interviewee's comments.
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Mirror Interview
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Power is equally divided between participants.
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Distributive Interview
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The interviewer exercises primary control over the interaction.
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Authoritarian Interview
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