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20 Cards in this Set
- Front
- Back
Which of the following rollers are used to help eliminate the skew that can occur after initial paper pick-up? A. Exit roller |
C. Registration roller |
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Which of the following happens after the transferring phase in the Laser/LED print process? A. Toner is moved from the photoconductor to the media using electrostatic charges |
B. Toner is fused to the media with heat and pressure. |
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Which of the following components can contain more than one CIS for scanning the original? A. Photoconductor |
C. ADF |
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Once a technician has implemented and tested a valid solution, the next action a technician should do is: A. call dispatch and clear the call. |
D. document the actions taken and the results.
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Which of the following should a technician use to find the definition for any network related error messages displayed on an MFD? A. The manufacturer’s documentation |
A. The manufacturer’s documentation |
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Which of the following BEST describes a solid state relay? A. A component that has no moving parts |
A. A component that has no moving parts |
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Which of the following are examples of a network printing port? (Select TWO) A. Port 9100 |
A. Port 9100 |
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Which of the following is a term used to describe the range of colors that a color scanner can read? A. Gamut |
A. Gamut |
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When talking to a customer regarding their device, it is MOST important to: A. have the service history available. |
B. use appropriate terminology. |
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When calling technical support it is MOST important to: A. have access to the device and the proper reference materials. |
A. have access to the device and the proper reference materials. |
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Which of the following occurs during the image transfer stage, in a color printer, utilizing a single drum? A. Toner is transferred to the photoconductor |
B. Toner is transferred to an image belt unit |
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When using transparencies in Laser/LED devices the: A. duplex mode must be selected. |
C. media must be rated for use in the Laser/LED device. |
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Which of the following combinations of items is used for fusing? A. Heater and roller |
A. Heater and roller |
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In which printing process is the residual charge removed from the photoconductor? A. Developing |
B. Photoconductor preparation |
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Which of the following are considered common media types for laser printers? (choose TWO) A. Wax Paper |
C. Transparencies E. Letterhead |
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Which of the following components can be used to charge the photoconductor? A. Transfer roller |
D. Charge roller
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Which of the following types of media are LEAST compatible with duplex options and can cause machine jamming? (choose TWO) A. Pre-punched |
B. Envelopes |
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Which of the following generates potentials for charging the imaging components? A. CCD |
D. HVPS
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Which of the following terms refers to paper weight? A. gsm |
A. gsm |
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Which of the following would be an example of isolating a problem? A. Validate theory |
C. Eliminate non-causes |