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31 Cards in this Set
- Front
- Back
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If the customer orders a plain hamburger? |
Will that be with condiments? |
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When someone orders a premium salad what do you say? |
Would that be with grilled chicken? |
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What is 21/4 |
Selling 21 ounces of drink and 4 ounces of fries to every customer |
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What three questions do you ask when someone orders a sandwich? |
Would you like that in a meal, large size for .00 cents, will that be a coke |
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If someone orders a QPC plain? |
Will that be with cheese, would you like that in a meal, large for .00 cents, will that be a coke? |
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If someone orders a side salad? |
Will that be with ranch dressing? |
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If a customer orders French fries? |
Will that be a medium?, would you like a drink? |
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If the customer orders chicken nuggets? |
Will that be with barbecue sauce? |
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If a customer orders a hot mccafe drink? |
Will that be with whole or non fat milk?, will that be a medium? |
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If someone orders a soft drink? |
Will that be a medium?, will that be a coke? |
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If a customer orders a chocolate milkshake? |
Will that be a medium?, will that be with whipped cream? |
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If the customer orders a coffee? |
Will that be a medium?, will that be a black? |
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If someone orders a water? |
Will that be bottled water? |
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If the customer orders hot cakes? |
Will that be with sausage? |
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If the customer orders a big breakfast? |
Will that be with hotcakes? |
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If a customer orders a sausage mcmuffin? |
Will that be with egg? |
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How many crew can ring on a register before doing a drawer change? |
One |
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How are bags presented to customers? |
Open |
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How are bags presented to parked cars? |
Double folded |
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Who should take out parked orders? |
Anyone not on the DT team |
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What's the last thing we say to every customer? |
Thank them and ask for repeat business |
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How often are vats skimmed? |
Every 30 minutes |
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Where do we clean lobby trays? |
Out of the customers view |
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What supplies are needed to clean lobby? |
Two towels and the yellow peroxide spray |
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What is stocking for 24/2 |
Stocking paper/dry products for 24 hours and refrigerator and freezer for 2 |
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Who on the DT team should wear a headset? |
Order taker, presenter, assembler |
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In DT when should a guest receive a greeting? |
Greet immediately at order, pay, and present |
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How is a grill order assembled up front? |
Match the grill slip # and the order # |
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When do we serve off orders in DT? |
After the guest receives their order |
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When should the presenter have a car pull forward? |
When the order isn't completely assembled |
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What is HBO or GO? |
Hand bag out or park the car |
