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13 Cards in this Set
- Front
- Back
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communication |
sharing information ,feeling ,experience between people using verbal and non verbal methods in order to achieve change in behavior |
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elements of communication |
sender receiver the message channels for communication feedback 6-barriers |
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the sender |
*must be knowledgeable *begins the sending process *the success of the communication depends on him/her |
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the message |
new information new skill feeling behavior |
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channels for communication |
vision hearing tasting smelling touching |
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feedback |
a competent sender must receive feed back and makesure his message was received |
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barriers |
can be internal from within the cycle of communication can be external from the surrounding environment |
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criteria for good message |
clear concise credible continuous complete
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what is the change that occurs to the receiver
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acquire new knowledge new skill change of behavior // attitude |
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what are the determinants of behavior |
knowledge skill attitude believes social support 6-recourse
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steps of changing of behavior |
unaware aware try adopt advocate |
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why do we communicate in the health sector |
in order to help people adobt a healthy lifestyle |
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causes of communication difficulties |
lack of knowledge and information not understanding priorities or goals not understanding other needs not listening not understanding and failure to ask questions mind made up preconceived ideas failure to explore alternatives bad mood not thinking clearly not thinking clearly |
