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25 Cards in this Set
- Front
- Back
ethics |
set of moral principles |
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ethical behavior |
bhavior that conforms to society's morals |
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workplace deviance |
unethical behavior that violates organizational norms about right and wrong |
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Production deviance |
unethical behavior that hurts the quality and quantity of work produced |
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Property deviance |
unethical behavior aimed at the organizations property or products |
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employee shrinkage |
employee theft of company merchandise |
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political deviance |
using ones influence to harm others in the company |
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personal aggression |
hostile or aggressive behavior toward others |
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influences on ethical decision making |
1. ethical intensity of the decision 2. moral development 3. Principles of Ethical Decision Making |
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ethical intensity * |
the degree of concern people have about an ethical issue |
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*Preconventional level of moral development |
the first level of moral development, in which people make decisions based on selfish reasons |
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steps in making ethical decisions
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carefully selecting and hiring ethical employees establishing a specific code of ethics training employees to make ethical decisions creating an ethical climate |
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overt integrity tests |
estimates job applicants honestly by asking about theft and punishment |
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personality-based integrity tests |
test that indirectly estimates job applicants honesty by measuring psychological traits, such as dependability and conscientiousnes |
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ethics training |
1. develop awareness of ethics 2. achieve credibility with employees 3. teach employees a practical model of ethical decision making |
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ethical climate |
1st: establishing an ethical climate for managers 2nd: establishing an ethical climate is for top management to be active in and committed to the company ethics program. |
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***Whistleblowing |
reporting others' ethics violations a difficult step for most people to take. Part of ethical climate |
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****Social responsibility |
a business's obligation to pursue policies, make decisions, and take actions that benefit society |
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******Shareholder model |
a view of social responsibility that holds that an organization's overriding goal should be profit maximization for the benefit of shareholders |
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****Secondary stakeholders |
any group that can influence or be influenced by a company and can affect public perceptions about the company's socially responsible behavior |
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Social responsibeness |
companys strategy to respond to stakeholders economic legal ethical or discretionary expectations concerning social responsiblility |
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reactive strategy |
a social responsiveness strategy in which a company does less than society experts |
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defensive strategy |
a social responsiveness strategy in which a company admits responsibility for a problem but does the least required to meet societal expectations |
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accomodative strategy |
a social responsiveness strategy in which a company accepts responsibility for a problem and does all that society expects to solve that problem |
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proactive strategy |
social responsiveness strategy in which a company anticipates responsibility for a problem before it occurs and does more than society expects to address the problem |