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6 Cards in this Set
- Front
- Back
- 3rd side (hint)
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Definition of communication |
A verbal or non-verbal method of sharing information |
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What are interpersonal skills? |
Techniques and methods used to maintain a relationship |
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Definition of effective |
Done well or successfully |
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What are the 6 stages of Argyle's Communication Cycle? |
1. Idea occured 2. Message coded (method of communication verbal/non-verbal) 3. Message sent 4. Message recieved 5. Message decoded 6. Message understood/misunderstood |
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What did Tuckman believe? |
Communication in groups may experience struggle before communicating effectively |
Communication in groups (reason behind the Communication Cycle) |
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What are the 4 stages of Tuckman's Communication Cycle? |
1. Forming (meet for the first time) 2. Storming (tension, struggle and arguements about how the group may function) 3. Norming (coming together and consciously or unconsciously agreeing) 4. Preforming (established common expectations and values) |
Forming > Storming > Norming > Preforming |
