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58 Cards in this Set
- Front
- Back
- 3rd side (hint)
Nonverbal communication |
The process of using messages other than weird to crest messing with others |
No words |
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Mehrabian studied by considering connection to what 3 things and what did he conclude |
Liking- forward leaning, a direct body orientation, close proximity, increased touching, relaxed posture, option arms and body, positive facial expression, and direct eyed contact Status- bigger gestures, relaxed posture, and less eye contact Responsiveness - spontaneous gestures, by shifts in postures, and position facial expressiveness |
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emblems |
Non verbal movements that substitute for words completely. No talking |
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Illustrators |
Nonverbal movements that accompany or reinforce verbal messages. Talking |
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Affect displays |
Nonverbal movements of the face and body used to show emotion |
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Regulators |
Nonverbal movements that controls the pace and flow of communication |
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Adaptors |
Nonverbal movements that usually involve the unintended touching or manipulating of our bodies or artifacts ti fulfill some physical or psychological need. Habits example: playing with your hair |
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What did Ekman and Friesen determine? |
That persons facial expressions provide information to others about how he or she feels |
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Proxemics |
The study of the human use of space and distance |
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Territoriality |
The need to establish and maintain certain spaces as your own |
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Personal space |
The personal "bubble" that moves around with you. The distance you maintain between yourself and others the amount of space you claim as your own. |
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Hall was the first to define what four distances people regularly use while they communicate. |
Intimate distance Personal distance Social distance Public distance |
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Intimate distance |
18 inches for special someones/partners |
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Personal distance |
18 inches to 4 feet. Distance used by most Americans for conversation and other nonintimate exchanges. |
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Social distance |
4 to 12 ft. It is used most often to carry out business in the workplace. Formal less personal situations. |
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Public distance |
12ft+. Used most often in public speaking in such settings as lecture halls churches mosques and synagogues courtrooms and convention halls. |
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Tactile communications |
The use of touch in communication |
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Vocal cues |
All the oral aspects of sound except words themselves. |
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Pitch |
Highness or lowness of the voice |
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Rate |
The pace of your speech |
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Inflection |
The variety of changes in pitch |
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Volume |
The loudness or softness of the voice |
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Quality |
The unique resonance of the voice such as huskiness nasality raspiness or whininess |
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Nonword sounds |
Sounds like mmh huh or ahh as well as the pauses or the absence of sounds used for effect |
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Pronunciation |
Saying a word correctly or incorrectly |
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Articulation |
Coordinating ones mouth tongue and teeth to make words understandable to others |
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Enunciation |
Combining pronunciation and articulation to produce a word with clarity and ditinction |
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Silence |
The lack of sound |
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Objects |
Also called object language. The study of the human use of clothing and artifacts as nonverbal codes |
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Artifacts |
Ornaments or adornments you display that hold communicative potential |
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Language |
A code of collection of symbols letters or words with arbitrary meaning that are arranged according to the rules of syntax and are used to communicate |
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Denotative |
Dictionary - we agree the meaning of a word |
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Connotative |
A personal meaning of the word |
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Unconventional language |
Grammatical errors Colloquialisms Metatalk Cliches Euphemisms Slang Profanity Doubletalk Jargon Regionalism Street Sexist/racist |
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Colloquialisms |
a word or phrase that is not formal or literary, typically one used in ordinary or familiar conversation. |
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Metatalk |
Talking about communication |
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Cliches |
An expression that has lost originality and force through overuse |
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Euphemisms |
A more polite pleasant expression used instead of a socially unacceptable form |
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Slang |
Informal casual language used among equals with words typically unsuitable for more formal contexts |
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Profanity |
A type of swearing that uses indecent words or phrases. Curse words |
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Doubletalk |
Sugarcoating |
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Jargon |
special words or expressions that are used by a particular profession or group and are difficult for others to understand. |
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Regionalism |
Words or phrases specific to a particular region or part of the country |
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Street language |
The baby of jargons and regionalisms |
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Sexist/racist |
Using a word or exclude and/or insult a person/group |
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Descriptiveness |
The practice of describing observed behavior of offering personal reactions or judgments |
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Paraphrasing |
Restating another persons message by rephrasing the content or intent of the message |
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Operational definition |
A definition that identifies something by revealing how it works, how it is made, or what it consists of |
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Concrete language |
Words and statements that are specific rather than abstract or vague |
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Dating |
Specifying when you made an observation since everything changes over time |
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Indexing |
Identifying the uniqueness of objects events and people |
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Difference between observations and inferences |
Observations are descriptions of what is sensed. Inferences are conclusions drawn from observations. |
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Perception |
The process of suing the senses to acquire information about the surrounding environment or situation |
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Subjective perception |
Your uniquely constructed meaning attributed to sensed stimuli |
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Perception is highly _____ not _____ |
Subjectice Objective |
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Differences in perception |
Physiological factors Past experiences/roles Culture/co-cultures Present feelings/circumstances |
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Role |
A part you play in various social contexts |
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Selective exposure |
The tendency to expose yourself to information that reinforces rather than contradicts your beliefs or opinions. |
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