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38 Cards in this Set

  • Front
  • Back

Other-Oriented

To be aware of the thoughts, needs,


experiences, personality, emotions, motives,


desires, culture, and goals of your


communication partners while still


maintaining your own integrity

Communication

Process of acting on information

Human Communication

Process of making sense out of the world


and sharing that sense with others by


creating meaning through the use of verbal


and nonverbal messages

Interpersonal Communication

A distinctive, transactional form of human


communication involving mutual influence,


usually for the purpose of managing


relationships

Impersonal Communication

Process that occurs when we treat others


as objects or respond to their roles rather


than to who they are as unique persons

Mass Communication

Process that occurs when one person issues


the same message to many people at once;


the creator of the message is usually not


physically present & listeners have virtually


no opportunity to respond immediately to


the speaker

Public Communication

Process that occurs when a speaker


addresses an audience

Small Group Communication

Process that occurs when a group of three to


fifteen people meet to interact with a common


purpose & mutually influence one another

Intrapersonal Communication

Communication with yourself; thinking

Relationship

Connection established when one person


communicates with another

Source

Originator of a thought or emotion, who puts


it into a code that can be understood by a


receiver

Encode

To translate ideas, feelings, and thoughts


into code

Decode

To interpret ideas, feelings, and thoughts that


have been translated into a code

Message

Written, spoken, and unspoken elements of


communication to which people assign


meaning

Channel

Pathway through which messages are sent

Receiver

Person who decodes a message & attempts


to make sense of what the source has


encoded

Noise

Anything literal or psychological that interferes


with accurate reception of a message

Feedback

Response to a message

Context

Physical & psychological environment for


communication

Systems Theory

Theory that describes the interconnected


elements of a system in which a change in


one element affects all of the other


elements

Episode

Sequence of interactions between


individuals, during which the message of


one person influences the message of


another

Symbol

Word, sound, or visual image that


represents something else, such as a


thought, concept, or object

Rule

Followable prescription that indicates what


behavior is obligated, preferred, or


prohibited in certain contexts

Content

Information, ideas, or suggested actions


that a speaker wishes to share

Relationship Dimension

The implied aspect of a communication


message, which conveys information about


emotions, attitudes, power, and control

Metacommunication

Verbal or nonverbal communication


about communication

Social Media

A variety of technological applications such


as Facebook, Twitter, & Instagram that


serve as channels to help people connect


to one another

Electronically Mediated Communication


(EMC)

Communication via a medium such as


the internet

Emotional Contagion

The process whereby people mimic the


emotions of others after watching & hearing


their emotional expressions

Hyperpersonal Relationship

A relationship formed primarily through


electronically mediated communication


that becomes more personal than an


equivalent face-to-face relationship because


of the absence of distracting external cues,


smaller amounts of personal information, &


idealization of the communication partner

Asynchronous Message

A message that is not read, heard, or seen


exactly when it is sent; there is a time delay


between the sending of the message & its


receipt

Synchronous Message

A message that is sent & received


simultaneously

Social Presence

The feeling that communicators have of


engaging in unmediated, face-to-face


interactions even though messages are


being sent electronically

Cues-Filtered-Out Theory

Theory that suggests that communication of


emotions is restricted when people send


messages to others via text messages


because nonverbal cues such as facial


expressions, gestures, & tone of voice are


filtered out

Media Richness Theory

Theory that identifies the richness of a


communication medium based on the


amount of feedback it allows, the number of


cues receivers can interpret, the variety of


language it allows, & the potential for


emotional expression

Social Information-Processing Theory

Theory that suggests people can


communicate relational and emotional


messages via the Internet, although such


messages take longer to express without


nonverbal cues

Egocentric Communicator

Person who creates messages without


giving much thought to the person who


is listening; a communicator who is self-


focused & self-absorbed

Ethics

The beliefs, values, & moral principles by


which a person determines what is right


or wrong