Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
34 Cards in this Set
- Front
- Back
Sex |
determined by biology |
|
Gender |
psychological and emotional characteristics that cause people to assume masculine, feminine, or androgynous roles. |
|
Race |
based on the genetically transmitted physical characteristics of a group of people who are also classified together because of common history, nationality, or geographical location. |
|
Ethnicity |
a social classification based on a variety of factors such as nationality, religion, language, and ancestral heritage, that are shared by a group of people who also share a common geographic origin. |
|
Discrimination |
the unfair or inappropriate treatment of other people based on their group membership. |
|
Culture |
a learned system of knowledge, behaviours, attitudes, beliefs, values, and norms that is shared by a group of people. |
|
Subculture |
a distinct culture within a larger culture. |
|
Cultural Elements |
categories of things and ideas that identify the most profound aspects of cultural influence. |
|
Encultuation |
the process of communicating a groups culture from generation to generation. |
|
Acculturation |
we acquire other approaches, beliefs, and values by coming into contact with other cultures. |
|
Cultural values |
what a given group of people values or appreciates. |
|
Masculine cultural values |
achievement, assertiveness, heroism, and material wealth. |
|
Feminine cultural values |
caring for the less fortunate, being sensitive toward others, and enhancing the overall quality of life. |
|
Cultural Context |
information not explicitly communicated through language, such as environmental or non verbal cues. |
|
High context cultures |
non verbal cues are extremely important in interpreting messages in these types of cultures. |
|
Low context cultures |
in these types of cultures, people rely more explicitly on language and use fewer contextual cues to send and interpret information. |
|
Intercultural communication |
occurs when individuals or groups from different cultures communicate. |
|
Culture Shock |
a sense of confusion, anxiety, stress and loss as you learn the values and codes that characterize a culture.
|
|
Ethnocentrism |
stems from a conviction that your own cultural traditions and assumptions are superior to those of others. |
|
Stereotype |
pushing someone into an inflexible, all-encompassing category |
|
Prejudice |
pre judging someone before you know all the facts. |
|
Intercultural communication competence |
the ability to adapt your behaviour toward another in ways that are appropriate to the other persons culture. |
|
Motivation |
an internal state of readiness to respond to something. |
|
Skill |
Behaviour that improves the effectiveness or quality of communication with others |
|
World View |
perception shared by a culture of group of people about key beliefs and issues, such as death, the origins of the universe, and the meaning of life. |
|
Third Culture |
Establishing common ground by joining serpent cultures to create a third "new", more comprehensive and inclusive culture. |
|
Relational Empathy |
permits varying degrees of understanding rather then requiring complete comprehension of anthers culture or emotions. |
|
Social Decentring |
a cognitive process in which we take into account the other persons thoughts, feelings, values, and perspectives. Involves viewing the world from another persons point of view. |
|
Empathy |
an emotional reaction that is similar to the one being experienced by another person. |
|
Sympathy |
you tell someone you are sorry that he or she feels what they are feeling. |
|
Adaptation |
adjusting your behaviour to others to accommodate differences and expectations. |
|
Communication accommodation theory |
all people adapt their behaviour to others to some extent. |
|
Adapt predictively |
modify or change behaviour in anticipation of an event. |
|
Adapt reactively |
modify or change behaviour after an event. |