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154 Cards in this Set

  • Front
  • Back

What is a Control Risk?

2- Introduction



Risks that can be controlled but still have a degree of uncertainty



e.g. Car servicing

What is an Opportunity Risk

2 - Introduction



Risks that can have a positive return



e.g. Investments, Bungy jumping



Pride, self esteem etc

What is RMIS?

124 - Risk Training & Communication



Risk Management Information Software

What are the key componants of a succesful Risk Management framework??

3 - Introduction



RASP



Risk Architecture, Communications & Reporting Structure.



Strategy = Overall RM Strategy



Protocols = Guidelines and Procedures

What is MADE 2?

4 - Introduction



The reasons to undertake Risk Management



M = Mandatory reasons - regulatory obligations


A = Assurance to the Board


D = Decision making is helped


E = Effectivness & Efficiency of operations

What are the hallmarks of a successful RM initiative?

5 - Introduction



Risk Management should be:



PACED



Proportionate = effort = the level of risk faced


Aligned = to other activities with the company


Comprehensive = Covers all aspects of Co Risk


Embedded = within the company


Dynamic = and changable according to changing risks.

What would help prevent a repeat of the global financial crisis?

8 - Introduction



1) Common processes, terminology & procedures for managing risks


2) Risk tollerencies are communicated understood and monitored


3) RM processes are incorporated into all key business processes and decisions.


4) Decisions are made on high quality risk information

Name the RM Standards?

3 - Introduction



IRM Standard - IRM


BS31100 : 2011 - British


COSO ERM Framework - American


ISO 31000 - International Standard

What is the IRM's definition of risk?

13 - Approach to defining Risk



The combernation of the probability of an event and its consequence

What is ISO 3100 - Guide 73's definition of Risk?

Effect of uncertainty of objectives. An effect may be positive or negative or a deviation from the expected.

What is the Orange Book from HR Treasury's definition of Risk?

14 - Approach to defining risk



Uncertainty of outcome within a range of exposures arising from a combiniation of the impact and the probability of potential events.

What is the Institute of Internal Auditors definition of Risk?

14 - Approach to Defining Risk



The uncertainty of an event occuring that could have an impact on the achievement of the objectives. Risk is measured in terms of consequence and liklihood.

What are the 3 categories of risk?



Give examples

15 - Approach to defining Risk



Hazard (or pure) risk - Theft of fire



Control (or uncertainty) risk - Outcome of a project -



Opportunity (or speculative) risk - investment

What things are required to fully describe a risk?

17 - Approach to defining Risk



1 - Name of risk


2 - Statement of risk


3 - Nature of risk (timescales & potential impact)


4 - Stakeholders


5 - Risk Attitude, appetite, tollerence


6 - Liklihood & impact


7 - Control Standard


8 - Incident & loss experience


9 - Existing controls


10 - Responsibility for risk strategy


11 - Potential for risk improvements


12 - Improvement recommendations


13 - Owner of Improvements


14 - Responsibility for audit & compliance


Draw a simple heat map

20 - Approach to Risk Management



Magnatude


I


I Low Liklihood I High Liklihood


I High Magnitude I High Magnitude


I I


------------------------------------------------------------------


I I


I Low Liklihood I High Liklihood


I Low Magnitude I Low Magnitude


I I


-------------------------------------------------------------------


Likelihood

What improvements are achieved through a proactive management of risk?

21 - Impact of risk



************ STOC ************



- STRATEGY - Better strategic decisions


- TACTICS - Selection of tactics


- OPERATIONS - identification of events


- COMPLIANCE - will be enhanced



What is a hazard risk?

risks that inhibit what an organisation is seeking to achieve.



CAN ONLY HAVE A NEGATIVE OUTCOME

Whats the relationship between the level of risk and the anticipated reward?

25 - Impact of Risk



Reward


I I


I Mature operation I Growth


I I


-------------------------------------------------------------


I I


I Decline I Start up


I I


--------------------------------------------------------------


Risk

What are the categories of operational dissruption?


4P's



People - lack of absence, injury bad behaviour



Premises - inadequate, denial of access, breakdown of physical assets



Processes - Failure of IT hardware, hackers, viruses, comunication systems



Products - Poor product or service, delays, failure of O/S service supplier

What are the 8R's and 4Ts of the risk management process?

40 - Developing of RM



> Recognition of risk


> Rating of risk


> Ranking of risk


> Responding to risk (Tolorate, Treat, Transfer, Terminate)


> Resourcing controls


> Reaction planning


> Reporting on risk


> Reviewing & monitoring

What is the definition of ERM?

44 - Development of RM



ERM is a strategic business decipline that supports the achievement of an organisations objectives by addressing the full spectrum of its risks and managing the combined impact of those risks as an interrelated portfolio

What are the levels of RM sophistication?

45 - Development of RM



Reform - awareness of non compliance


Conform - Actions to ensure compliance


Perform - Achieve business opportunities


Deform - Inactivity caused by obsession

Summaris RM approaches

47 - Development of RM Management



Hazard management


Retaining more insurable risks taking a holistic approach


Control Management


Must not squeeze entrepunerial spirit


Strategic Planners


recognise that RM tools can contribute to better decisions

What is the bowtie representation of RM?

Source Category Impact



Strategic Financial



Technical 4p's Infrasructure


Description


Operational Reputational



Compliance Marketplace

What are the aspects of a successful RM initiative and framework?

49 - Principles & aims of RM



***************PACED****************



Proportionate


Aligned


Comprehensive


Embedded


Dynamic

What should RM deliver?

50 - Principles and aims of RM



***********MADE**********



Madatory obligations


Assurance regarding managment of risk


Decisions that pay due regard to risk


Effective & efficient core processes

What should risk management tools set out to achieve?

55



1 Hazard management



2 Control management



3 Opportunity management

What is Hazard management?

55



Restricting the financial cost of losses when a risk materialises



e.g. Insurance & risk control

What is control management?


55



Reduces the range of possible outcomes from any event.



e.g. Financial controls

What is Opportunity Management?

55



Seeks to make a possitive outcome more likely and more substantial



> increasing revenue


> Better value for money (non profit)

Whats the difference between a RM standard and a RM framework?

57



Standard sets out the overall approach to risk



Framework is the support to the process

Define a RM process

59 (see picture in book)



Strategic objectives


Risk assessment (4Rs - RA, RI, RD, RE)


Risk evaluation


Risk reporting


Decision (threats and opportunities)


Risk treatment


Residue risk reporting


Monitoring




AUDIT>

What are the three distinct approaches witin the various RM Standards?

60



RM Approach


ISO31000


BS31100


IRM Standards



Internal Control Approach


COSO


UK Turnbull Report



Risk Aware Culture


Canadian Institute of Chartered Accountants (CoCo Framework)

What is RASP?

61 (See Picture)



Risk Archtecture, Risk Strategy & Risk Protocols



All forming part of the Risk Management Process

What needs to go into a risk manual?

62



Structure, responsibilities, administration, reporting and communication componants of risk management.



(IRM requirements)

What is the CoSo cube?

62ish - see picture



ERM framework produced by CoSo in 2004



> internal enviroment


> Objective setting


> Event identification


> Risk assessment


> Risk response


> Control activities


> Information & comunication


> Monitoring

What is the RM process from ISO31000

65 - see picture



Establishing the context


Risk assessment


Risk identification


Risk analysis


Risk evaluation


Risk treatment


What is CoCo?

65



Canadian Criteria of Control



Risk culture is the most serious consideration

What are the CoCo headings used to evaluate the risk aware culture?

65ish



1) Purpose, vision & mission


2) Commitment to integrity and ethical values


3) Capability, authorities and responsibilities


4) Learning & development of competence


What is COBIT?

65ish



Control Objective for Information and Related Technology



> IT RM Standards

What are the key RM guidelines to be documented?

73



1) RM administration records


2) Risk response and improvement plans


3) Event reports and recommendations


4) Risk performance and monitoring reports

What are the key componants of Risk Managment Architecture?

74



> Committee structure & TOR


> Roles & responsibilites


> Internal reporting requirements


> External reporting controls


> Risk management assurance arrangements

What are the key componants of a RM Strategy?

74



> RM philosophy


> Arrangements for imbedding RM


> Risk appetite & attitude to risk


> Benchmark tests for significance


> Specific risk statements/policies


> Risk assessment techniques


Risk priorities for the present year

What are the key components of risk management protocols?


74



> tools & techniques


> risk clacification system


> risk assessment procedures


> risk control rules and procedures


> responding to incidents, issues & events


> Documentation and record keeping


> training and communication


> audit procedures & protocols


> reporting disclosures and certification

What should a risk manual contain?

76



control objectives


risk strategy


description of control enviroment


level and nature of acceptible risk


RM organisation (Architecture)


Arrangement for risk communication


Risk recognition and rating techniques


List of documentation (protocols)


Risk Mitigation requirements


Allocation of RM roles


Criteria for monitoring and benchmarking risks


Allocation of resources


Risk priorities and performance targets


Risk management calender for following year

What are the key RM Protocols (guidelines) within a RM manual?

77



> Risk assessment procedure


> Risk control objectives


> Risk resourcing arrangements


> Reaction planning requests


> Risk assurance systems

What should a RM manual include regarding Architecture?

78



> Board members responsible for RM


> Language and risk perception


> Framework for risk identification


> Role of RM & GIA


> TOR for management committees


RM structure (Architecture)

What needs to be clearly stated to embed a RM strategy within a company?

79



1 Clear RM responsibilities


2 Development of RM strategy & standards


3 Implementation of agreed standards


4 Auditing compliance with agreed standards

What are the key componants of establishing a organisational risk context?

82 - See diagram



External context


Internal context


RM context - R Architecture - R strategy, R protocols

What are the key factors of risk guidelines within the risk management manual?

85



1 Financial & authorisation procedure


2 Insurance arrangements


3 managers control responsibilities


4 Project risk managment


5 Incident reporting & investigation


6 Event and reaction planning


7 Physical risk control objectives & responsibilities

What RM records need to be kept by an organisation?

85



RM administration


Risk response and improvement plans


Event reports & recommendations


Risk performance and certification reports

What are the benefits of records management?

86



Reduced time looking for info


Facilitates effective sharing of info


Reduces duplication


Identifies how long records need to be kept


optimises legal admissibility


Supports RM BCP

What is the statutory obligations of Company Directors?


100



1 Acti in accordance with allocated responsibilities


2 Act in accordance with company constitution


3 Promote the success of the company


4 Exercise independant judgement


5 Exercise reasonable care, skill and dilligence


6 Avoid conflicts of interest


7 Not accept benefits from TPs

What is the role of a NED?

100



1 Strategy


2 Performance


3 Risk


4 Controls


5 People


6 Confidence


7 Independence


8 Knowledge

What is the role of the disclosure committee?

104



To chect the source and correctness of all information that is disclosed by the organisation



(triggered by SOX)

Why is a RM committee only made up of the Exec with no NEDs?

104



Management of risk is an Exec function & NEDs are purely responsible for audit risk assessment

What are the three styles of RM?

109



Hazard Management


(total cost of risk 1980 insurance)



Control Managment


(Internal Audit approach - 1990)



Opportunity Management


(interface between RM & Strategy planning - 2000)

What are the componants of a risk aware culture?

110



LILAC



Leadership


Involvement


Learning


Accountability


Communication

What are the four levels of risk maturity?

117 - see picture



Level 1 Naive


Level 2 Novice


Level 3 Normalised


Level 4 Natural

What types of risk maturity approaches exist?

CoCo - Canadian Criteria of Control


EFQM - European Foundation for Quality Management

What are good risk communication guidelines?

122



Know your stakeholders


simplify the language and presentation


be objective


communicate clearly and honestly


deal with uncertainty


be cautious when putting risks in perspective


develop clear, concise and to the point messages


answer questions

What RM technical skills are required for planning RM strategy?

128



Evaluate status


develop strategy

What rm technical skills are required to implement a RM acrchitecture?

128



Design architecture


Develop processes


Build awareness

What technical skills are essential with measuring RM performance?

128



Facilitate assessments


Evaluate controls


Improve controls

What technical skills are associated with learning from RM experience?

128



Evaluate framework


Design report

What are the key people skills for RM practitioners?

130



1 Communication


2 Relationship


3 Analytical


4 Management

What are the 5Cs of communication?

133



1 Clear message


2 Concise message


3 Coherant message


4 Credible message


5 Complete message

What is the standard for risk assessment techniques?

143



ISO31010



Risk Management & Risk Assessment Techniques

What are the main techniques for risk assessment?

143



Questionaires and checklists


Workshops and brainstorming


Inspections & audits


Flowcharts and dependancy analysis

What are the advantages and dissadvantages of questionaires and checklists for assessing risk?

144



Advantages


Consistent structure


Greater involvement



Dissadvantages


Rigid approach


Risks may be missed


Questins based upn historical knowledge

Whats the advangtages and dissadvantages of inspections and audits for assessing risk?

144



Advantages


Physical evidence forms basis of opinion


Audit approach results in good structure



Dissadvantages


Inspections most suitable for hazard risks


Audit approach focusses on historical exposure

Whatss the advantages and dissadvantages of flowcharts & dependancy analysis for assessing risk?

144



Advantages


Useful output that may be used elsewhere


Better understanding of process



Dissadvantages


Difficult to use for strategic risk


Detailed and time consuming

Whats the dissadvantages and dissadvantages of workshops and brainstirming for assessing risks?

144



Advantages


Consolodated opinions


Idea generating



Dissadvantages


Senior management dominant


Issues missed if wrong people involved

What is a SWOT analysis of risk?

145



Strengths


Weaknesses


Opportunities


Threats



Strenghts


Linked to strategic desisions



Weaknesses


not structured, risks could be missed

What is the PESTLE approach to risk analysis?

145



Political


Economic


Social


Technological


Legal


Ethical



Good for brainstorming workshops

What are the 4C's?

149 - see diagram



Relates to the risk attitude of an organisation and attaches to a risk appetite matrix.



Critical Zone


Concerned Zone


Cautious Zone


Comfprt Zone



What are the key measures of risk impact?

151



Measures based upon the effects on



Finances


Infrastructure


Reputation


Marketplace

How do you mitigate and manage risks? What are the key sources of risk?

51



By reviewing STOC



1 Strategy


2 Tactics


3 Operations


4 Compliance

What is the PESTLE risk classification system?

159



Used to classify risks as part of a SWOT analysis



Political


Economic


Socialogical


Technological


Legal


Enviroment & Ethical



Most applicable to Hazard risks

What are the advantages of PESTLE?

159



1 Simple


2 Facilitates wider business understanding


3 Ecourages external strategic thinking


4 Anticipates business threats


5 Helps idendify actions to avoid


6 Helps with business opportunities

What are the disadvantages of PESTLE?

159



1 Oversimplifies the amount of data required for decisions


2 Needs to be undertaken regularly


3 Requires different people with differrent perspectives


4 Access to external data sources is timely & expensive


5 Difficult to anticipate developments


6 Risk of capturing to much data clouding priorities


7 Can be based on unfounded assumptions

How are risk responses placed in a graph?



4Ts of Hazard management

165 - see diagram



impact v liklihood graph



Tolorate


Treat


Terminate


Transfer


What are the three levels of risk that are important on a risk matrix?

165



1 Inherent risk


2 Residual (Current) Risk


3 Target risk

What are the benchmark tests for risk significance?



e.g. Risks to be included within risks register

167



Financial - Impacts Balance sheet 0.25%, P&L impact 2.5%



Intrastructure - 1/2 day disruption, increase cost of operation >10% budget



Reputational - Share price drop 10%, event on TV or is in the press



Marketplace - Impacts balance sheet 0.5% turnover, P&L impact of 1%

What are the 4 types of hazard controls?

175



1 Preventative


2 Corrective


3 Directive


4 Detective



PCD2

What is the definition of the upside of risk?

179



The benefits obtained from taking the risk are greater than any benefit that would have resulted from not taking it.

What is the riskyness index?

182



Its a method of measuring and excallating risk and quatifying the total risk to an organisation by forming a consolodated risk exposure.



Takes FIRM and asks a set of questions rated 1 - 5

Where are the definitions of BCP?

190



A holidtic process that identifies potential threats to an organisation and the impacts to busiess operations that those threats if realise might cause, and which provides a framework for building organisational resilience with the capacity for an effective response to safeguard the interests of its key stakeholders, reputation, brand and value creating activities

Whats the difference between a disaster recovery plan and a crisis management plan?

DR = Plans to restore infrastructure



Crisis = External Stakeholders

Whats the difference between BCP & Disaster recovery?

DR = Primary damage limitation



BCP = Cost containment

What are the 3 componants of BCP?

1 Disaster recovery plan



2 Crisis management



3 Business continuity

Whats is the standard for Business Continuity Management?

ISO 22301 (2012)



1 indentify risk factors


2 understand needs and obligations


3 establish maintain and implement BCM


4 Measure overall capability to manage


5 guarantee conformity with BCP

What are the key activities in BCP planning?

1 Assess company activities (staff, proceedures, equipment)


2 Indetify suppliers and resources


3 What to do if building is inaccessible


4 Identify necessary actions for business critical functions (payrole etc)


5 Decide who tests


Define crisis management procedures


6 Co-ordinate with utility suppliers


7 Review plans annually

What is the ISO22301 accepted model for BCP?

194



1 understand your business


2 BCM advantages


3 Exercise and plan maintanance


4 Establish continuity culture


5 Develop the response

What are the overriding principles for a successful BCP?

194



Comprehensive


Cost-effective


Practical


Effective


Maintained


Practised

How do you ensure that an adequate BCP is in place?
Perform a business impact analysis (BIA)
What are the three clear purposes of a BIA

197



Buisiness Imppact Analysis



1 Identify Mission critical activities



2 Establish impact potential and resource requirement for recovery within timescale



3 Determine if impact is within the risk appetite as basis cor strategy

Whats the similarity between ERM & BCP?

198



ERM - Focus on core process risk



BCP - Maintainance of critical business functions

What are the key features of an ERM Approach?

206



1 Encompass all areas of organisational exposure to risk


2 Prioritise those risks


3 Evaluate internal/external systems, circumstances & stakeholders


4 Recognise corralation


5 Structured process for management


6 Embedded


7 Provides framework for strategy


8 Provides means of communicating risk


9 Supports internal audit


10 Views ERM as a competitive advantage

Whats the RIMS definition of ERM

207



ERM is a strategic business disapline that supports the achievement of organisations objectives by addressing the full spectrum of risks and managing the combined impact of those risks as an interrelated portfolo

What are the benefits of ERM?

209



FIRM



Financial


Infrastructure


Reputational


Marketplace

What are the three objectives of ERM in the financial sector?

210



1 Improving capital



2 Supporting financial decision making



3 Building investor confidence

What are the key componants required to embedd ERM?

212



LILAC



Leadership


Involvement


Learning


Accountability


Communication

What are the stages in developing a risk appetite statement?



(1 - 3)

221



1 Identify stakeholders and their expectations making reference to the possible range of stakeholders



2 Define the company wide risk exposure through an analysis of strategy, tactics, operations and compliance as set out in the risk register



3 Establish the desired level of risk exposure that will lead to a risk appetite statement with qualitative and quantitive statements

What are the stages in developing a risk appetite statement?



(4 - 6)

4 Define the range of acceptable volitility or uncertainty around each of the types of risk leading to a statement of acceptable tollerences



5 Reconcile the risk appetite risk tollerences with the current level of risk exposure and plan actions to bring exposure on line with appetite



6 Formalise & ratify a risk appetite statement and communicate & implement.

What is the EM3 approach to STOC?

224



Embrace opportunity (strategy)



Manage Uncertainty ( Tactics)



Mitigate Hazards (Operations)



Manimise compliance (Compliance)

What are the likely responses to the degree of riskon a risk matrix?

228



4Ts



Tollorate (Detective)


Treat (Corrective)


Terminate (Preventative)


Transfer (Directive)

What are the 4A's of Project risk management?

234 - Picture



Accept (the uncertainty)


Adapt (proceedures and controls)


Avoid (the uncertainty)


Adopt (contingency plans)

What are the 4E's of opportunity risk?

235 (picture)



Exist


Explore (entrepenariial opportunities)


Exit (dependant of appetite)


Exploit (opportunity)

What is PCDD?

240



Types of risk controls



Preventative (Hazard risks - Fraud)


Corrective (limits the scope for loss)


Directive ( providing of instructions)


Detective (Identifying undesirable outcomes)

What methods are available for minimising fraud?

250



1 improve recruitment procedure


2 Reduce the motive


3 reduce the tangable assetts


4 Minimise opportunity


5 Increase supervision


6 Improve financial controls and MI


7 Improve detection of fraud


8 Improve record keeping

What are the key historical liabilities?

251



1 Mesothelioma



2 Pension risks - final salary shortfalls

In terms of IT security what is



Cold start facility


Warm start facility


Hot start facility

255



Cold start - Mo data preloaded



Warm start - Something between hot and cold



Hot start - Complete duplicate facility

are the risks around HR?

255



Employee engagement & termination


Legislative & regulatory compliance


Recruitment, retention and skills availability


Pensions arrangements


Performance & absense arrangements


Health & safety

How can damage to a brand occur?

256



Change to government policy


Change to marketplace


New entrance to market


Price and specification competition


Fake goods


Inappropriate franchise behaviour


Failure of sponsor or joint ventre

What is the phases involved in learning from business activities called?

260



PDCA



Plan


Do


Check


Act

What are the reasons why companies buy insurance?

265



1 Mandatory, legal and contracural



2 Balance sheet/P&L protection



3 Employee benefits/ protection of employee assets

When a company looks to buy insurance, what things do they need to consider?

267



6C's



Cost


Coverage


Capacity


Capabilities


Claims


Compliance

What are the advantages of a captive insurance company?

271



1 Savings may be achieved by lower priums



2 Captive insurers can gain access to reinsurers



3 Greater risk awareness



4 Greater coverage can be afforded



5 Tax benefits

What are the disadvantage of Captive insurance?

272



1 Captive exposed to claims



2 Allocation of capital by parent



3 Large losses impact parent balance sheet



4 Business in other terretories would be non admitted



5 Admin costs of captive management

What committees should be setup for good corporate governance?

278



Risk Management Committee


Audit Committee


Disclosures committee


Nominations committee


Remuneration committee

What is the purpose of corporate goverance?

1 - Facilitates accountability and responsibility for efficient and effective performance and ethical behaviour



2 To protect executives & employees in understanding the work they are required to do



3 - Ensure stakeholders confidence in the ability of an organisation to identify and achieve outcomes that its stakeholders value.

What is the definition of Corporate Governance?

278



The system by which organisations are directed and controlled.

What is the OECD?

278



Organisation for Economic Co-operation & Development



helping governments table economic & social & governance challenges of a globalised economy.

What are the 6 principles of corporate governance set up by the OECD?

279



1 Effective corporate governance framework


2 Rights of stakeholders


3 Equitable treatment of shareholders


4 Role of stakeholders in corporate governance


5 Discosure and transparancy


6 Responsibilities of the Board

What is the British Standard for Corporate Goverance?

279



BS13500: 2013



Code of practise for delivering effective governance of organisations

hat are the areas of Board responsibility as defined by the London Stock Exchange?

281



1 Strategic thinking,planning and implementation


2 Corporate social responsibility


3 Effective management of risk


4 Audit and risk assurance


5 Full and accurate disclosure

Under the LSE governance framework what are the Board member responsibilities, obligations and rewards?

280



1 Board membership


2 Board accountability


3 Board delegation of authority


4 Board remunuration

is the role of a NED?

1 Uphold ethical standards


2 support Exec


3 Monitor Exec conduct


4 Question, debate & chalange


5 Listen to views


6 Gain trust of the Board


7 Promote high standards of governance


8 Seek compliance with Governance code

What is a Board with combined Exec and NEDs called?



What is a Board with just NEDs called?

Unitary Board



Supervisory Board (ussually has an Exec committee reporting to it) Two tier board

Where will you mostly find two tier Board structures?

285



Charities



Puublic sector organisations

What key area of responsibility is not ussually delegated by the Board?

287



Risk appetite

What issues need to be considered when evaluating the effectivness of the Board?

286



1 Membership & structure


2 Purpose and intent


3 Involvement and accountability


4 Monitoring & review


5 Performance and impact

What are the levels of expected governance for risk?

288



1 Direct responsibility for control of risk



2 The integrity of the RM Framework



3 Provision of independant assurance and challange

What is a Stakeholder?

289



A person or group concerned with, effected by, or percieving themselves to be effected by an organisation



Customers, staff, financiers, suppliers, regulators & society

What are the classification of core processes under BS31100?

292 STOC



Strategic - future direction of the business



Tactical - turning strategy into action



Operational - Day to day operations (Peope, IS, H&S & BCP)



Compliance - meeting regulatory expectations

What type of risks are associated with the Basel II definition of operational risk?

298



1 internal/external fraud


2 Employment practises and workplace safety


3 Clients, projects and business practise


4 Damage to physical assets


5 BCP & System failures


6 Process management failure

What are the 10 principles of sound practise on operational risk as put forward by Basel II?

300



1 Board responsible for strategy


2 Seniour management for implementation


3 Established information and escallation flows


4 identification of Opererational risks


5 Process for indentifying Operational risk


6 Systems to monitor Operational risk


7 Operational risk policies to be in place


8 Supervisors to require banks to have systems


9 Supervisors to independantly audit


10 Public disclosure to public and shareholders

What are the 3 Basel II approaches to measuring operational risk?

301



Basic Indicator Approach


Value of Ops risk capital using single indicator for overal risk exposure



Standard Approach


Value of Ops risk using broad financial indicator x Ops loss experience



Advanced approach


Internal loss data x quantitive and qualitative measure to calculate Ops risk

What are the responses to project risk?

309 4A's



Accept the risk of uncertainty


Adapt activities & procedures


Adopt contingency plans


Avoid the risk of uncertainty

What is an appropriate Project Bow Tie?

311 - see picture



STAGE OF PROJECT


Inception


Planning


Executive


Closure



UNCERTAINTIES



IMPACT


Quality


Cost


Time


Compliance

What is PRAM?

315



Project Risk Analysis Management


A continuous set of PM activities



1 Feasability - low cost change


2 Sanctions - review risk exposures


3 Tendering - ensure all risks identified


4 Post Tender - assure all risks identified


5 During Implementation - liklihood of completion to cost and timescale

What are the key elements of designing effective internal controls?

337



Maintanance of reliable systems



Timely preperation of reliable information



Safeguarding of assets



Optimum use of resources



Preventing and detecting fraud & error

t is the IIA definition of Internal Controls?

338



A set of processes, functions, activities subsystems and people who are grouped together or conciously segregated to ensure the effective achievement of objectives and goals

the CoCo criteria of control framework?

340 - see diagram loop



Purpose (direction)


Monitoring & learning (evolution)


ACTiON


Capability (compliance)


Commitment (values)


What is the CoCo definition of Internal Control?

338



All the elements of an organisation that taken together support people in the achievement of the organisations objectives. The elements include resources, systems processes, culture, structure & tasks.

What are the responsibilities of the Audit committee?

347



External audit



Internal audit



Financial reporting



Regulatory reports

What are the sources of Risk Assurance

350



Culture measurrment (CoCo & COSO Framework)



Audit reports



Unit reports



Performance of the unit



Unit documentation (Policies, BCP etc)


What is a CRSA?

351



Control Risk Self Assessment



(2005 Turnbill report - appendix)

Succesful management of risk depends on what risk based outputs?

354 - MADE2



Mandatory (laws, customs & standards)



Assurance (for management team and stakeholders)



Decision Making (Based on MI)



Effective core processes

What are the key componants of the Business Model?

374



Customer



Offering



Resource



Ethos



Sustainable

What are the scope of issues covered by CSR?

378



Corporate Social Responsibility



1 Health & Safety


2 Employees


3 Customers


4 Enviroment


5 suppliers


6 Community


7 Products & services

What are the four main componants of reputation?

382 - Spider diagram



1 Capabilities (purpose, resource)


2 Activities ( Process, Financies)


3 Standards (Services/products)


4 Ethics (values, integrity)

How do you achieve succesful ERM?

388



1 Engage senior management, Board & Exec


2 Establish an independant ERM Function


3 Establish Risk architecture


4 Create risk classification system


5 Develop a risk aware culture


6 provide written procedures and risk appetite


7 Agree monitoring and reporting assessment


8 Undertake a risk assessment


9 Integrate ERM into planning processes


10 Deliver measurable benefits