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26 Cards in this Set
- Front
- Back
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Communication |
is the process of exchanging information or messages from one party to another. The word "communication" came from the Latin word, communis, which means "common". |
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Verbal Non-verbal Visual |
Three types of Communication |
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Verbal Communication |
involves the use of language to convey messages. |
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Non-verbal Communication |
is the process of conveying message through nonlinguistic means or without language. |
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Visual Communication |
is the transmission of information and idea using symbols and imagery. |
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The process of communication is through sending a message from a source to a receiver by means of a channel. The receiver should give a feedback or a response to the sent message according to the intention of the sender. |
How does communication happen? |
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Sender, Message, Receiver, Feedback |
Key Elements of communication process: |
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! dynamic ! systematic ! symbolic !meaningful !relational !presentational |
What do we consider as the nature of communication? |
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dynamic |
The communication process is * because it is ever changing. There is a constant change in the elements of this process and in the process itself. |
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Systematic |
The communication process is a system with a group of elements that occurs within multiple systems. These multiple systems affect and influence each other and communication itself. |
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Symbolic |
The communication process is an interaction through symbols. Verbal communication uses language, which is made up of symbols. |
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Meaningful |
Communication involves meaning: interpreting, understanding, giving, transacting, and sharing meaning. |
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Denotative Meaning |
meaning we found in dictionaries.
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Connotative meaning |
meaning we associate with the word. |
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Relational |
Communication influences relationships and vice versa. It develops and maintains friendship. |
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Presentational |
Communication provides information about a persons perspective and worldview. |
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Communication Model |
A visual representation of how a message goes from sender to receiver. |
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! Linear model ! Interactive model ! Transactional model |
Types of Communication Model |
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Linear Model (one-way process) |
The process wherein the sender is the only one who sends message and receiver does not give feedback or response. |
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Interactive model (two-way process) |
It deals with exchange of ideas and messages taking place both ways from sender to receiver and vice-versa. |
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Interactive Model (circular model) |
The exchange of messages between sender and receiver where each takes turns to send or receive messages until the transaction is done. |
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communication breakdown |
This happens when the message that is being sent is not received by the receiver. This means that somewhere in the process of communication, noise existed, affecting clear reception of the message. This may result in misunderstanding and misinterpretation of the message. |
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PSYCHOSOCIAL BARRIERS |
These refer to both psychological and socialfactors. |
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PHYSICAL BARRIERS |
These are anything that might distract people who are communicating with each other, therefore intervening with what was supposed to be effective communication. |
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SEMANTIC BARRIERS |
These have to do with word choice-which words do we choose to use? How do we use them? What meanings do we link them with? We have to ensure the receiver will understand what we mean with our word choice. |
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CultureSocial StatusGenderReligionAge |
Communicator |
