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65 Cards in this Set
- Front
- Back
Truth in Lending Act |
Requires written bilateral agreement if a patient agrees to a plan w/ 4+ installments |
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HIPAA |
Concerned with the confidentiality of patient records and personal health information |
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Covered entities are those that have to follow HIPAA'S rules |
Healthcare providers Insurance companies Clearinghouses |
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(3 answers) Personal health information can be disclosed w/o consent: |
To obtain payment Treatment purposes For concerns about public health when required by law |
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OSHA stands for |
Occupational Safety and Health Administration |
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OSHA recommends |
Exposure control plan guidelines - ALL safety in workplace
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Americans with Disabilities Act (ADA) is concerned with |
Discrimination against those individuals with disabilities |
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Telephone etiquette if a call comes while you are taking a call |
1. Ask 1st caller to hold 2. Allow them to answer 3. Answer the second call 4. Ask 2nd caller to hold 5. Wait for response 6. Return to 1st call and complete it 7. Take the 2nd call |
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Triage/screening |
Evaluating & prioritizing |
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List the scheduling options (6) |
1. Matrix 2. Wave 3. Open hours 4. Stream 5. Cluster method 6. Scheduling |
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MATRIX |
Grid on which times are marked unavailable for scheduling appts |
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WAVE |
Schedule patients at the beginning of the hour, see them in the order in which they arrive |
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OPEN HOURS |
No appointments are made. Patients seen on first come first serve |
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STREAM |
Scheduling patients one at a time and at regular intervals throughout the day |
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Cluster method |
Schedules patients one at a time and at regular intervals throughout the day
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Scheduling several return appts |
Same day of the week, same time |
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Explain payment policy when scheduling new patients |
Just so they know. |
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The appointment book is a legal document |
Yup true |
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Medical Record: The INFORMATION in the chart belongs to? |
The patient |
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Medical Record: The PHYSICAL record (paper/doc) belongs to? |
The doctor |
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Correction of an error? |
1. Draw a single line through it 2. Correct it 3. Sign and date |
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POMR? |
PROBLEM ORIENTED MEDICALLLLLLLL record |
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Indexing names (4 units): |
Unit 1: last name 2: first name 3: middle name 4: titles |
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Out guide |
Replaces a patients chart when it is removed from a lateral file |
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Nonconsecutive filing systems use groups of |
Numbers |
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BANKING |
Money market savings usually get the highest interest rate |
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BANKING |
Deposits should be daily
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Non sufficient funds (NSF) |
Not enough money in the account to cover the check |
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Restrictive endorsement |
"For deposit only"
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Bank statements |
Includes all transactions since the last closing date
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NAME THE (5) CHECK TYPES |
1. Cashiers
2. Certified 3. Electronic 4. Voucher 5. Money order |
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Memo line |
For reference later if question arise concerning payment |
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Petty cash |
Used for coincidental expenditures, usually $100 |
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SKIP |
A person who has moved without leaving a forwarding address and has an unpaid bill |
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Bankruptcy |
Chapter 7: clears all debts so that the person has a clean slate |
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Check type: Cashiers |
banks own check, amt guaranteed |
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Check type: certified |
payers check, bank confirms the check is good |
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Check type: electronic |
faster processing, convenient |
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Check type: voucher |
has attached stud, indicates payment info |
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Check type: money order |
purchased with cash, available at several places |
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BOOKKEEPING properties owned by a business |
ASSETS (double entry bookkeeping) |
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Day end summary |
analyze and balance financial data |
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money a business owes |
accounts payable |
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money owed to a business |
accounts receivable |
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receipts |
money paid to a business for service/goods
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disbursements |
money a business pays for services/good |
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incomes statement |
reports profit and expense for a specific period |
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adjustment |
change in a posted account |
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pegboard system |
"write it once" system |
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BUDGETS Operating budget |
Includes cost associated with payroll, medical supplies, electricity, telephone (day to day expenses) |
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Capitol budget |
higher expense items (medical equipment) |
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Tax forms: W-4 |
New employees must complete to show the number of withholding allowances (completed by newly hired) |
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W-2 |
employers required to furnish 2 copies to each employee from whom income and SS tax has been withheld |
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BONDS: Personal |
covers person by name |
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Position |
Covers whomever is doing the job |
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Blanket |
covers all employees - used the most in med. offices |
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Encounter form: |
preprinted statement that lists the basic diagnostic and procedure codes and charges (also demographics) |
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encounter form |
following appointment the PHYSICIAN assigns the codes |
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reports: satisfactory |
handled by MA (such as patient doing well after surgery) |
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unsatisfactory: |
physician must handle (unsatisfactory labor xray) |
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tickler file |
chronological reminders |
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bi-weekly paychecks |
26 paychecks per year |
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The salutation of a business letter should be a colon |
i.e. "Dear Ms. Jones" |
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UCR |
Guidelines for establishing fees |
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Customary |
Physicians fees fall within competitive rates |