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3 Cards in this Set
- Front
- Back
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How |
Demonstrate corps values Match and mirror Find common ground |
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How |
Listen to understand(clarify and confirm) Listen for facts and feelings Observe body language(look for clues about feelings) Listen to build trust(listen actively) |
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Wrong Turns |
Inappropriate words, humor or sexual reference Intimidation Sounding robotic Physics distractions Personal biases Snap judgments Thinking ahead |
