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23 Cards in this Set

  • Front
  • Back

team

group of two or more people with complementary skills who are committed to working together to achieve a specific objective

teams are better than work groups when

the task is complex and sophisticated

The factor that differentiates work groups from teams is that work groups:

involve individual accountability and clearly defined leadership

a task is considered complex when

it involves a lot of uncertainty about possible outcomes

task interdependence

The extent to which group members need to work with and rely on each other to produce the collective work of the group

"they have clear task objectives" is a characteristic of

teams

effective teams include members with

technical and interpersonal skills

team size should

reflect the nature of the task

Tom, the head of human resources in an organization, is working on an important project for which he develops a team of five middle level managers one from each department–finance, IT, marketing, logistics, and the manufacturing department. The five managers will be reporting to Tom, who heads the team, and will coordinate among themselves to complete the project on time. This scenario shows that:

tom has formed a horizontal team

Kevin, a manager in the marketing department, had Jim and Jake, team members from the same department, reporting to him on the progress of an ongoing project. is an example of a

vertical team

vertical teams

composed of a manager and his or her subordinates in the formal chain of command, usually in one functional department.

collocated teams

Teams that use a significant amount of face-to-face communication to make operating decisions

Jane, Jack, and Maria, as members of a team, have the authority and responsibility to make decisions and to participate in processes that help the team succeed. is an example of a

self directed team

Sam, Ben, and Nick are team members working from three different locations on the same project, relying mainly on telephone calls and e-mails to interact with each other. is an example of

geographically distributed team

diverse team members tend to produce

more creative and innovative solutions

A team with members arguing with each other due to interpersonal issues arising from differences in the perspectives of each team member. is an example of a team in the (blank) stage of development

storming

A team with members sharing their personal opinion with others and group members being more open to one another’s ideas and suggestions is an example of a team in the (blank) stage of development

norming

Kevin is leading a team whose members came together and got to know about their tasks and responsibilities, and got an idea about each of their team member’s competencies.Which of the following should Kevin typically do during this stage of team development?

provide resources

Which of the following should a team lead in the adjourning stage of team development do

manage feelings of sadness

one of the main components of a team process?

constructive conflict

participating

refers to the extent to which individuals engage in the process of generating solutions and articulating their opinions and perspectives.

For teams to be considered effective:

they must satisfy team members.

The boundary manager determines:

how a team works with others who have an interest in the team’s performance.