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85 Cards in this Set
- Front
- Back
What is Entrepreneurship?
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The creation of an innovative organization for the purpose of economic gain or growth under conditions of risk or uncertainty
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Common Components of Entrepreneurship
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1. Something new
2. Something better 3. New delivery system or distribution channel 4. Entering an underserved or new market |
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Business incubation
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a business support process that accelerates the successful development of start-up and fledging companies by providing entrepreneurs with an array of targeted resources and services (The Innovation Center, Voinovich School, ACEnet)
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Small business
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one that is independently owned and operated and which is not dominant in its field of operation
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Business Plan
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Describes the basic idea that is the foundation for the start-up and outlines how that idea can be turned into reality
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Principle of Affordable Loss
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The conscious determination of the amount of resources (money, time, and effort) entrepreneurs are willing to commit to an idea, which, in turn, influences the choice of strategies and methods needed to generate early revenues
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What is Corporate Entrepreneurship
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The development, promotion, and implementation of innovation initiatives in established firms for the purpose of generating growth and, thus, profits under risky or uncertain conditions
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Who Is a Corporate Entrepreneur?
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Someone in an organization who champions turning new ideas into profitable realities
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What
is Certainty? |
1. fully informed about a problem,
2. alternative solutions are known, and 3. the results of each solution are known |
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What is Risk?
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The condition under which individuals can:
1. define a problem, 2. specify the probability of certain events, 3. identify alternative solutions, and 4. state the probability of each solution leading to a result |
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Probability:
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the percentage of times that a specific result would occur if an individual were to make the same decision a large number of times
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Objective probability:
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the likelihood that a specific result will occur, based on hard facts and numbers
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Subjective probability:
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the likelihood that a specific result will occur, based on personal judgment
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What is Uncertainty?
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Condition under which individuals do not have the necessary information to assign probabilities to the outcomes of alternative solutions
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Routine Decisions
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Standard choices made in response to relatively well-defined and common problems and alternative solutions
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Convergence
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a business shift in which two connections with the customer that were previously viewed as competing or separate(e.g., brick-and-mortar bookstores and Internet bookstores) come to be seen as complementary
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Continuous improvement
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a management philosophy that approaches the challenge of product and process enhancements as an ongoing effort to increase the levels of quality and excellence
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Innovative Decisions
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Choices based on the discovery, identification, and diagnosis of unusual and ambiguous problems and/or the development of unique or creative alternative solutions
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Adaptive Decisions
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Choices made in response to a combination of moderately unusual problems and alternative solutions
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Institutional innovation:
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includes the legal and institutional framework for business, such as deregulation
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Technological innovation:
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creates the possibility of new products, services, and production methods
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Management innovation:
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major changes in the way organizations are structured and how managers perform their functions
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Rational decision:
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results in the maximum achievement of a goal in a situation
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Bounded Rationality Model
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Contends that the capacity of the human mind for formulating and solving complex problems is small compared with what is needed for objectively rational behavior
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Foundations of Control
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Processes for ensuring that behaviors and decisions conform to an organization’s standards and legal requirements, including its rules, policies, procedures, and goals
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Preventive Controls
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Mechanisms intended to reduce the likelihood of an unwanted event and thereby minimize the need for corrective action
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Forms of Preventive Controls
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Rules and regulations
Standards Recruitment and selection procedures Training and development programs |
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Corrective Controls
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Mechanisms intended to reduce or eliminate unwanted behaviors or results and thereby return the situation to conformity with the organization’s regulations and standards
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Forms of Corrective Controls
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Direct supervision and feedback
Disciplinary action Procedures for reporting misconduct Monthly or even daily financial reports |
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Internal Control
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A process—effected by an organization’s board of directors, management, and other personnel—designed to provide reasonable assurance regarding the achievement of goals in the various categories
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Mechanistic Control Methods
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Emphasis on extrinsic rewards (wages, pensions,status symbols)
Distrust of teams, based on an assumption that teamgoals conflict with organizational goals |
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Organic Control Methods
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Emphasis on both extrinsic and intrinsic rewards meaningful work)
Use of team, based on an assumption that team goals and norms assist in achieving organizational goals |
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Market Controls
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The collection and evaluation of data related to sales, prices, costs, and profits for guiding decisions and evaluating results
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Comparative financial
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control: evaluation of a firm’s financial condition for two or more time periods
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Ratio analysis:
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selecting two significant figures (or a combination of a number of figures), expressing their relationship as a fraction or percent, and comparing the value for two or more periods of time
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Budgetary control:
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the process of monitoring, comparing, and evaluating actual expenditure levels in various categories in relation to budgeted amounts, and making changes as needed during the budget time period
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Common Types of Budgets in a Business
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Sales,Capital,Materials, R&D, Labor and Cash budget.
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Automation:
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the use of self-regulating devices and processes that operate independently of people
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What is
Corporate Governance? |
The pattern of relations and controls between the stockholders, the board of directors, and the top management of a company
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Sarbanes-Oxley Act
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Eleven major sections dealing with such issues as:
Auditor independence Corporate responsibility Conflicts of interest |
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Certification:
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requires CEOs and CEOs of publicly traded companies to personally “testify”/sign that valid financial accounting processes have been established and used
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Auditability:
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requires companies to develop and publish internal processes so that outsiders can confirm the existence of appropriate controls
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Disclosure:
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companies must report financial results and material changes in corporate financial condition or operations “on a rapid and current basis”
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Calm Waters vs. Permanent Whitewater
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Kurt Lewin’s model represents metaphor of calm water
Change from one equilibrium to another Change comes in short bursts Peter Vaill argues that we now exist in a state of “permanent whitewater” No equilibria, only continuous change coming from the environment, directly or indirectly |
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Organizational change:
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any transformation in the design or functioning of an organization
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Radical change:
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organizations make major innovations in the ways they do business
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Incremental change:
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ongoing process of evolution over time, during which many small adjustments occur routinely
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Tempered radicals:
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people who strive to create radical change but do so by prodding an organization to make many small incremental changes
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Total quality management:
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relies heavily on continuous incremental change
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Reactive change:
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occurs when an organization is forced to adapt or innovate in response to some event in the external or internal environment
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Anticipatory change:
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occurs when managers make organizational modifications based on forecasts of upcoming events or early in the cycle of a new trend
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Technological Change
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Involves incremental adjustments or radical innovations that affect workflows, production methods, materials, and information systems
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Restructuring:
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reconfiguring the distribution of authority, responsibility, and control in an organization
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Reengineering:
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radical redesigning of an organization’s functions and business processes
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Job simplification:
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the scientific analysis of tasks
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Job enrichment:
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changing job specifications to broaden and add challenge to the tasks required and to increase productivity
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Organization Development
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A planned, long-range behavioral science strategy for understanding, changing, and developing an organization’s workforce in order to improve its effectiveness
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Team building:
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process that develops the ability of team members to collaborate effectively so they can perform the tasks assigned to them
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Focus group discussion:
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a carefully planned discussion among several employees about a specific topic or issue of interest, which is led by a trained facilitator
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Technical innovation:
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creation of new products, goods and services
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Process innovation:
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creating a new way of producing, selling, and/or distributing an existing good or service
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Administrative innovation:
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creating a new organization design that better supports the creation, production, and delivery of goods and services
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Managerial innovation:
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finding a new way to motivate employees or increase productivity
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Specialization:
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process of identifying particular tasks and assigning them to departments, teams, or divisions
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Division of labor:
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work of the organization is divided into smaller tasks
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Organization chart:
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a diagram that illustrates the reporting lines between units and people within the organization
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Hierarchy:
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a pyramid showing relationships among levels
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Span of control:
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the number of employees directly reporting to a person
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Vertical Design:
Henri Fayol’s principles |
Scalar Chain of Command principle
Unity of command principle Unity of direction principle |
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Scalar Chain of Command:
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clear and unbroken line of authority and communication from the bottom to the top of the organization chart.
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Unity of command principle:
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each person should have only one boss
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Unity of direction principle:
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one person should be in charge of each performance objective and all associated activities
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Delegation:
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process of giving authority to a person (or group or team) to make decisions and act in certain situations
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Barriers to delegation
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Failure to define authority and responsibility clearly
Managers fear to delegate to others Cultural values |
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Centralization:
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concentration of authority at the top of an organization or department
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Decentralization:
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delegation of authority to lower level employees or departments
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Horizontal Design: Functional
Design |
Grouping managers and employees according to their areas of expertise and the resources they use to perform their jobs
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Vertical Design
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Many layers in the hierarchy results in a tall narrow pyramid. Fewer layers results in a flattened, broad pyramid
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Product Design
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All functions that contribute to a product are organized under one manager
Divides the organization into self-contained units |
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Geographical Design
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Helps to develop competitive advantage in each region according to that area’s customers, competitors, and other factors
Organizes activities around location |
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Network Design
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Subcontracts some or many of its operations to other firms and coordinates them to accomplish specific goals
Sometimes called virtual organizations |
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Interdependence:
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the degree of coordination required between individuals and units to transform information and raw materials into goods and services
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Pooled interdependence
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little sharing of information or resources among individuals within a unit or among units in the performance of tasks (e.g., golf teams
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Sequential interdependence:
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the orderly step-by-step flow of information, tasks, and resources from one individual or team to another within the same unit or from one unit to another (e.g., football teams)
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Reciprocal interdependence:
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the need for every individual and unit to work with every other individual and unit; information and resources flow back and forth freely until the goal is achieved (e.g., volleyball teams)
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