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5 Cards in this Set
- Front
- Back
- 3rd side (hint)
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Who is Clever Hands? What is the "moral" of this story?
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Clever Hans was a horse who could answer questions in different fields by responding to people posture or signals.
The moral of the story When we are around people, we are giving signals about our attitudes, feelings, and personality. Not only that, but we adapt at sensing and interpreting these signals. In this case, hans was able to provide the right answers to questions by people, movements and reactions. |
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Why is it difficult to provide an exact definition of nonverbal communication?
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It is difficult because it does not fully explain the complexity of the definition.
Nonverbal communication and verbal communication cannot be separate. Ex: Sign language. Even though its non verbal, it is still verbal but in a linguistic way. The definition also doesn't explain what "by means other than words" mean which is the signal produced and encoding/decoding. It includes the signals produced not the process of meaning. |
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What are 6 ways nonverbal behaviors are related to verbal language? What are examples of each?
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1. Repeating- Might use nonverbal behaviors to repeat the words that you are saying;so if you're giving directions and say go to the right, you also point in that direction
2. Substituting- Substituting the verbal with the nonverbal; like ordering off a menu and pointing to what you want rather than saying it, or holding up 2 fingers instead of saying "two"; or giving a thumps up to say good job. 3. Complementing- You nonverbals are enhancing the message and giving more information; one example is if i say i caught a big fish, you show with your hands about how big it was; with repeating you're giving the same information, but with complementing you're getting more information 4. Accenting/moderating- With accenting you're trying to intensify the message and with modeling you're trying to tone it down a little bit; if you're trying to intensify the message, you hit your fist on the table or something like that; accenting gives you an emphasis on the message; modeling would be if you have bad news to give, you sit down and talk quietly or touch them to calm them down. 5. Regulating- The flow of conversation- Regulating the flow of the interaction; we don't usually say "okay, I'm done you can talk now." We regulate the flow through nonverbals, like eye contact, or tap them or hold up a hand, or take a breath in to take on that speaker role- most of this unconscious. 6. Conflicting/incongruence- Sometimes if we want to send an ambiguous message we conflict- sarcasm is a good example of this; if its not strategic an example would be if you're going to give a speech and your real nervous don't want people to lnow and your verbals contradict your non verbals; if they conflict, we usually believe the nonverbal more; if there are 2 nonverbal behaviors that contradict, we believe the one that is harder to control or fake. |
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Your text outlines 3 primary units of nonverbal behaviors- what are these 3? What specific channels or nonverbal features could be classified under each?
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1. Communication environment- physical environment, proxemics, territory
2. Physical characteristics of communicators- Appearance and adornment 3. Various behaviors of communicators- Kinesics sculleries, gestures, facial expressions, vocalics, contact (touch). |
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What are the different functions of nonverbal behavior?
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Creating impressions- Ex: first date. What you might wear. Vocal tones. First job interview.
Managing interactions Expressing emotions- More powerful like shocked face instead of saying I'm surprised. Sending relational messages- content side which is the verbal communication. We send relational messages about how we feel about that other person. Sending incongruent or deceptive messages Influencing others- persuasion. influence that person. |
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