Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
6 Cards in this Set
- Front
- Back
Organizational Development
|
System of planned interventions designed to change an organization’s structure and/or processes to achieve a higher level of functioning
|
|
Three (3) Processes of Organizational Change
|
(1) Unfreezing
(2) Changing (3) Refreezing |
|
Two (2) Types of Organizational Change
|
(1) Episodic
Infrequent, discontinuous, & intentional; Senior leadership (2) Continuous Ongoing, evolving, & cumulative; Small continuous adjustments |
|
Three (3) Cultural Layers
|
(1) Observable artifacts
(2) Espoused values (3) Basic assumptions |
|
Culture
|
Language, values, attitudes, beliefs, & customs of an organization
|
|
Climate
|
Members’ attitudes, values, & perceptions
Shared meaning and understanding |