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40 Cards in this Set
- Front
- Back
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Unit 6- Labor Relations
Labour relations include the employee/employer relations dealing with matters pertaining to _______ bargaining and associated activities |
Collective
p. 140 |
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Unit 6- Labor Relations
The role of the protection officer has an influence on the labour _______ climate at any given company. |
Relations
p. 140 |
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Unit 6- Labor Relations
A ______ by management is a form of legal work stopage. |
Lockout
p. 140 |
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Unit 6- Labor Relations
A wildcat strike is a legal strike True or False |
False
p. 140 |
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Unit 6- Labor Relations
Work stopages as a result of labour relations difficulties will arise when union officials order production limitations |
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Unit 6- Labor Relations
The protection officer should be aware of the types of disiplin available to his employer because: a. The protection officer may hand out diciplin b. The protection officer may be disiplined if he doesn't know the types of diciplin c. disiplin is an effective deterent d. The protection officer should know what is going on e. None of the above |
c. disiplin is an effective deterent.
p. 142 |
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Unit 6- Labor Relations
Which of the following is not illegal during a legal strike. a. Picketing of residences b. Obstructing highways c. Carying placards d. Picketing within the prememsis |
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Unit 6- Labor Relations
An incident of theft where-by an employee is discharged can become an issue in a. Civil court b. Criminal court c. An arbitration hearing d. All of the above e. b and c only |
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Unit 6- Labor Relations
The strike plan is designed and updated to eliminate problems that occure during a strike and provide guidelines for security and management. True or False |
Tr
p. 141 |
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Unit 6- Labor Relations
When stopped at a picket line in your vehicle, you should: a. Cross thepicket line on foot b. roll down the window and demand to be let through c. Remain in the vehicle and proceed with caution d. Unlock the window and doors e. None of the above |
c. Remain in the vehicle and proceed with caution
p. 141 |
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Unit 6- Workplace Violence
Workplace violence is defined as the use of violence against workers. True or False |
True
p. 145 |
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Unit 6- Workplace Violence
According to the National Institute for Occupational Safety and Health (NIOSH), workplace violence is a public health problem: a. Of concern b. That is cause for worry c. Of significant proportion d. Of great concern |
c. Of significant proportion
p. 145 |
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Unit 6- Workplace Violence
An employee who exhibits rude manners towards hi or her fellow workers is definite workplace violence threat. True or False |
False
p. 147 |
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Unit 6- Workplace Violence
Workplace violence situations normally occur as a result of: a. One worker's aggression toward his or her fellow employees in the workplace b. An armed robbery of a taxicab driver c. Criminal activity involving personal injury to a worker d. All of the above |
a. One worker's aggression toward his or her fellow employees in the workplace
p. 146 |
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Unit 6- Workplace Violence
According to this chapter, the generally recognized primary objective of a security program is the protection of: a. Property and the organization's employees b. People, property and information c. Fire, property and information d. People, property and money |
b. People, property and information
p. 145 |
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Unit 6- Workplace Violence
According to this chapter, a very small precentage of employees who have sipolent proprnsities will actually preform a violent crime. True or False |
True
p. 146 |
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Unit 6- Workplace Violence
According to the United States Office of Personnel Management's Office of Workforce Relations, employee training is _______ component of any prevention strategy. a. A critical b. A very important c. A low-priority d. An important |
a. Critical
p. 147 |
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Unit 6- Workplace Violence
All orginizations should have a zero-tolerance policy to violence and threats of violence. True or False |
True
p. 147 |
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Unit 6- Workplace Violence
According to this chapter, most potential workplace violence incidents are preventable if: a. Workers who display warning signs of workplace violence are immediately fired. b. Employees with violent tendencies are never hired. c. Workers who have diplayed personal problems are ignored because you never know what will set them off. d. Proper intervention is achieved early in the escalation process. |
d. Proper intervention is achieved early in the escalation process.
p. 146 |
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Unit 6- Workplace Violence
According to the National Institute for Occupational Safety and Health (NIOSH), during the years of 1980 - 1985, it was reported that homicide was the _______ largest cause of occupational injury death in the workplace. a. First b. Second c. Third d. Fouth |
c. Third
p. 145 |
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Unit 6- Employee Dishonesty
The more _______ we allow for theft, the more theft. |
Opportunity
p. 149 |
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Unit 6- Employee Dishonesty
WAECUP stands for _______ _______ _______ _______ _______. |
Waste Accident Error Crime Unethical Practices
p. 149 |
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Unit 6- Employee Dishonesty
As a general rule, always look for the _______. |
Unusual and out of place
p. 153 |
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Unit 6- Employee Dishonesty
The activity of removing trash and garbage is a critical _______. |
Junction
p. 151 |
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Unit 6- Employee Dishonesty
What step must immediately follow observation of a supicious activity? a. Marking b. Concealment c. Reporting d. Liaison |
c. Reoprting
p. 152 |
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Unit 6- Employee Dishonesty
Liaison with nonsecurity employees has many benefits to the protection officer. True or False |
True
p. 153 |
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Unit 6- Employee Dishonesty
Protection officers may visit any office or activity without notice at the officer's convenience. True or False |
False
p. 153 |
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Unit 6- Employee Dishonesty
Employee package policies usually include: a. Search on demand b. Periodic or random search c. Neither of the above d. Either a or b |
d. Either a or b
p. 152 |
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Unit 6- Employee Dishonesty
Supicious activity should be reported only in writing. True or False |
False
p. 152 |
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Unit 6- Employee Dishonesty
Reporting observations to the right person or persons is vital. True or False |
True
p. 152 |
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Unit 6- Substance Abuse
Drug dependence is a primary disease. True or False |
True
p. 156 |
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Unit 6- Substance Abuse
Which of the following applies to drug dependence: a. It is fatal b. It is a family disease c. It is contagious d. All of the above |
d. All of the above
p. 156 |
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Unit 6- Substance Abuse
The biggest single roadblock to addressing a person's substance abuse problem is _______. |
Denial
p. 157 |
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Unit 6- Substance Abuse
True or False A company can effectively fight substance abuse by just starting a drug testing program. |
False
p. 158 |
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Unit 6- Substance Abuse
A person who does not use drugs, but is preoccupied with a loved one who does, is said to be _______. |
Codependent
p. 155 |
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Unit 6- Substance Abuse
The first step in developing a Drug-Free Workplace Program is to: a. provide Education b. Start an employee assistance program c. write a policy d. start drug testing |
c. Write a policy
p. 158 |
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Unit 6- Substance Abuse
The most widely used drug testing material in use today is: a. Blood b. Saliva c. Urine d. Hair |
c. Urine
p. 158 |
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Unit 6- Substance Abuse
Psychoactive drugs effect the _______. |
Function of the brain
p. 155 |
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Unit 6- Substance Abuse
Nicotine and _______ are referred to as a gateway drugs. |
Alcohol
p. 155 |
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Unit 6- Substance Abuse
Your job as a protection officer is to observe and ________ substance abuse behavior activity. |
Report
p. 163 |
