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89 Cards in this Set
- Front
- Back
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.Compared to other technology-based training methods, ___________ has the lowestlevel of transfer of training
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distance learning
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Whichof the following is a disadvantage of online learning?
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Onlinelearning lacks communication richness
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__________ is a course management system designed tohelp educators create effective online learning communities
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Moodle
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Allof the following except ____________ are benefits of using technology intraining
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coachingand mentoring are improved
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Online learning is more effective for teachingdeclarative knowledge than classroom instruction _________
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cognitive knowledge
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In comparison toclassroom delivery, blended learning has increased:
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self-directednessamong employees
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All of the following except _________ is a situation in which training support ismost needed.
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employee turnover is low
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Whichof the following can be used both as a training tool and as a tool to improvework performance
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expertsystems and EPSS
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Blendedlearning has been found to be more effective than face-to-face instruction formotivating trainees to learn.
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True
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A(n)______________ is a technology platform that can be used to automateadministration, development and delivery of all of a company’s trainingprograms
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learningmanagement system
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. Training
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isfocused on current job performance, while development focuses on the future
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___________is not an approach used to develop employees?
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Action learning
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Companies that have evaluated theirtuition aid reimbursement programs have found they accomplish all except________ <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> |
leadto reduced development costs
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The Myers-Briggs Type Indicator (MBTI) could behelpful to a manager in all but one of the following situations. Name theexception.
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Evaluating employees' promotional potential
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An in-basket exercise in an assessment center |
is a simulation of the administrative tasks of amanager.
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Researchshows that the most change resulting from upward feedback and 360-degreesystems occurs in individuals who ________
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receivelower ratings from others than they gave themselves
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A majorassumption of using job experiences for development is that <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> |
development occurs when there is a mismatchbetween the employees' skills and the skills required for the job.
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Negative outcomes of job rotation include allexcept __________
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highercosts than other developmentmethods
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All of the following except _______ arepersonality characteristics of people likely to seek a mentor and be attractiveas protégés
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conscientiousness
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Theprimary reason assessment centers are useful for development purposes isparticipants receive feedback on their strengths and weaknesses.
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true
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Which of the followingis considered as discrimination based on disability?
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Excluding a person witha disability from training in relation to a function that may be performed inthe job but does not have to be performed by all persons
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The best way to providecross-cultural training for international assignments with a high level ofcultural and job novelty that require a good deal of interpersonal interaction withhost nationals is through:
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group-building method.
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Whenjob loss occurs an organization
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needsto recognize that the “survivors” need assistance too.
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Amajor reason that employees refuse expatriate assignments is:
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concern over losing spouse’s income orderailing spouse’s career |
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Dualcareer path systems
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shouldmake compensation on the technical path and the management path comparable. |
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___________ischanging one’s major work activity after having been established in a specific field |
Recycling
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Throughsector partnerships, workforce skill needs can be met faster than if individualemployers worked alone.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> |
true
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In the _____ stage ofemployees’ careers, individuals are concerned with keeping their skills up todate and being perceived as someone who is still contributing to the company.
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maintenance
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Which of the followingregarding a survey of diversity programsis false
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70 % state the programs hada long term effect
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Whichof the following causes overseas assignments to fail
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Emphasizing ondeveloping employees’ technical skills over cross-cultural preparation
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Measures to determine how much trainees havechanged as a result of training is ___________ evaluation |
summative
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Which of the following is not a factorindicating use of an ROI analysis? The training _______
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will be used for one or two years
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Kirkpatrick'sfour levels of evaluation include
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reaction,learning, results, and behavior.
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Criteriarelevance is
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theextent to which training outcomes are related to the learned capabilitiesemphasized in the training program.
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If your test covering this chapter contained noquestions covering evaluation designs, the test would be ____________
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deficient.
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An evaluation study of theeffectiveness of a new software program was conducted using volunteers. What isthe greatest threat to internal validity?<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> |
initialgroup differences
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Cost-benefit analysis is the process of determining the economicbenefits of a training program using marketing methods.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> |
false
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If an organization wants to determine which oftwo training programs is best, a _____________ evaluation design should be used
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pretest/posttest comparison group
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__________ is a timeperiod in which participants no longer receive the training intervention
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Reversal
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Cable installers learn how to correctly install cable and high-speed internet by crawling through two-story houses built inside a training center. This is an example of _______ |
simulations.
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Which of the following training methods has the highest level of transfer of training and the lowest cost? |
action learning
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Development time for self-directed learning is longer than for other types of training programs. |
true
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All of the following are true regarding role play except ________
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role play provide trainees with detailed situational information.
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Which of the following are components found in a typical behavior modeling session?
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Presentation of the key behaviors, videotape of a model, practice opportunities, and a planning session |
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The components of team learning are
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knowledge, attitude, and behavior.
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Which of the following training methods is best for transfer of learning?
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behavior modeling
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8. A statement of the basic components of O-J-T is: Tell, Show, Do, Review.
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true
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Which of the following is not true of business games? They ______
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primarily focus on strategic management and marketing.
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Which training method does not belong with the other three?
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experiential learning
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A(n) _____ gets learners into the appropriate mental state for learning and allows them to understand the personal and work-related meaningfulness and relevance of course content. |
concept map
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A lesson plan overview matches major activities of a training program and _____.
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specific times or time intervals
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In training, the greatest level of support that a manager can provide is to:
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participate in training as an instructor.
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Which of the following statements is true of lesson plans?
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They ensure that both the trainee and the trainer are aware of the course and program objectives. |
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High levels of opportunity to perform indicate that:
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the work environment is not interfering with the use of new skills.
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Which of the following instances call for training with an emphasis on far transfer?
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Diagnosing an engine malfunction
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Which of the following is not an example of a knowledge management method?
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curriculum road map |
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_____ is personal knowledge based on individual experience and personal communications through discussion and demonstrations. |
Tacit
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A self-management module might include
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identifying factors that could contribute to lapses and how to avoid them. |
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Fan-type seating is ineffective for training that includes trainees working in groups and teams to analyze problems and synthesize information. |
false
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In the famous Oklahoma humorist, Will Rogers’ saying, “There are three kinds of men: the one that learns by reading, the few that learn by observation, and the rest of 'em that have to pee on the electric fence for themselves”, what learning theory best fits learning by observation? |
Social learning
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Questions such as, “Do I understand the key points?” and “Are the study tactics I use effective for learning the material?” are examples of _______ |
self-regulation
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_____ skills are more difficult to train than ______ skills.
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Open, closed
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Self-efficacy is most similar to which of the following concepts? |
expectancy
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Which of the following creates a learning orientation in trainees?
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Allowing trainees to experiment with new knowledge and skills
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Lapses that inhibit transfer of training typically take place when trainees:
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use previously learned, less effective capabilities instead of applying the capabilities emphasized in the training program. |
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The ability to use several different approaches to diagnosing a computer software problem is an example of which type of learning outcome? |
cognitive strategies
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A program to improve safety behavior involving posting data on safe work behavior and supervisor recognition of safe behaviors relies primarily on _____ learning theory. |
reinforcement
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The stimulus generalization approach emphasizes near transfer of training.
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false
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In error management training, trainees are instructed that errors hamper learning and hence they must be completely avoided. |
false |
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In the person analysis, _____ relates to the instructions that tell employees what, how,and when to perform
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input
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The difference between job analysis and competencymodels is that
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competency models describe employees’ skills,knowledge, abilities and personal characteristics that are common across jobs,whereas job analysis describes what is different across jobs.
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_____ are useful with complex or controversial issuesthat one person may be unable or unwilling to explore
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focus groups
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Which of the following statements is true of rapidneeds assessment |
It opts for methods that provide results in whichtrainers have the greatest confidences
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Thebest needs assessment method for sexual harassment and diversity issues is
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focusgroups.
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Which of the following is considered as a part of“input” in the process for analyzing the factors that influence employeeperformance and learning
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social support
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All ofthe following statements regarding cognitive ability are true except
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cognitiveability is more important for lower-level than more complex jobs
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_____ is employees’ belief that they can successfully perform their jobor learn the content of the training program
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Self-efficacy
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Themost relevant type of needs analysis for preparing training materials is
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task
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Basedupon a task analysis inventory, tasks that are rated as infrequently performedand low difficulty, should not be included in a training program
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false
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Personal knowledge based on individual experience is called
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tacit knowledge |
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Whichof the following is true of centralized training?<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> |
Centralizedtraining function helps drive stronger alignment with business strategy.
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The first step in the strategic training and development process is |
identify the business strategy
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The corporate university model
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centralizes training to ensure that the best training practices are usedcompany wide
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Whichof the following is not an example of metrics showing the value of training inthe strategic training and development process?
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acceleratethe pace of employee learning
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The first step in creating a corporate university is to develop metrics
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false
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The company's reason for existing is the
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mission
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In an unstable business environment, characterized bymergers and acquisitions, <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> |
training may be left to the discretion of managers and may be limited toaddressing short-term, urgent needs
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Human resource planning
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allows the company to anticipate human resource needs and where trainingcan prepare employees for increased responsibilities
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The business-embedded model
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involves all people in the training process to communicate and shareresources
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