Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
14 Cards in this Set
- Front
- Back
1. The number of personnel and their duties vary according to system and budget. |
a. true |
|
2. Regardless of system size, the field employee is responsible for public relations; however,
each employee contributes to the system image. a. true b. false |
b. false |
|
3. Good PR, like good safety practices, is everyone’s job.
a. true b. false |
a. true
|
|
4. Good PR includes a pleasant expression, neat appearance, courteous manner, clear
explanations, acceptable language and special favors for the mayor. a. true b. false |
b. false
|
|
5. Systems should review duties, system policies, benefits, vacation schedules and other
information with new employees. a. true b. false |
a. true
|
|
6. A collection system operator usually repairs wastewater lines and manholes, makes service
taps and collects bacteriological water samples. a. true b. false |
b. false
|
|
7. In an organized system, the primary duty is for everyone to work together to ensure the |
a. true
|
|
8. Advancement or pay increases may be given as an incentive for additional complaining. |
b. false
|
|
9. Duties of personnel scheduled to attend training should be temporarily given to others.
a. true b. false |
a. true
|
|
10. Necessary records include: complaints, repairs, map updates, inventory and ________.
a. payroll b. inspections c. accident reports d. all listed |
d. all listed
|
|
11. A service center might include: main office, lockers, fuel tanks and ________.
a. training room b. vehicle storage c. equipment storage d. all listed |
d. all listed
|
|
12. An emergency plan should be ________, provided to ________ and ________ frequently.
a. verbal/visitors/practiced b. written/personnel/practiced c. announced/personnel/ignored d. written/applicants/forgotten |
b. written/personnel/practiced
|
|
13. In emergencies, personnel must be informed and work without ________.
a. overtime b. sleep c. supervision d. safety |
c. supervision
|
|
14. During emergencies maintain public ________.
a. convenience b. safety c. projects d. recreation |
b. safety |